Large Loss Claims Handler

Admiral Insurance Plc; Cardiff; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading insurance provider in Cardiff is seeking a Large Loss Claims Handler to join its Household Claims department. The role requires experience in handling complex domestic property claims with a strong focus on customer outcomes. The company promotes a supportive environment, offering developmental opportunities and benefits like holiday purchase options. Join a recognized Great Place to Work and make a difference in a diverse team.

Benefits

Days holiday plus bank holidays

Option to buy or sell additional leave

Eligibility for up to £ of free shares per year

Qualifications

• Experience in Household claims handling.
• Technical household claims knowledge is essential.

Responsibilities

• Ensure delivery of consistent, efficient claims handling.
• Accurately check all claim details and ensure reserve accuracy.
• Identify and assist in pursuing recoveries.
• Adopt a pro-active approach to achieve timely settlements.
• Work closely with key suppliers for high service standards.

Skills

Household claims handling

Technical household claims knowledge

Job description

Overview

Are you looking to take the next step in developing your career? Join a multi-award-winning company that prioritises career growth and development. We are recruiting for Large Loss Claims Handlers to join our Household Claims department. This is an intense role where we support each other, whether you’re in the office or at home.

This is an exciting opportunity to join a relatively new team within the Admiral business, dealing with complex domestic property claims in excess of £,.

Responsibilities

• Ensure delivery of consistent, efficient, and technically sound claims handling whilst delivering great customer outcomes on our largest and most complex claims.
• Accurately check all claim details and ensure reserve accuracy throughout the life of the claim.
• Identify and assist in pursuing recoveries.
• Adopt a pro-active approach to all claims to achieve settlement in a timely fashion.
• Work closely with key suppliers and loss adjusting partners, and in conjunction with the supply chain team, ensure the service we and our customers receive is of the highest standard.
• Provide overviews of cases to Heads of Departments.
• Contribute to surge response.
• Ensure Underwriter requirements are checked in respect of the submission of claims.
• Work with internal surveyors on Complex Claims and attend site visits when required.
• Provide feedback and assist in training to Household Claims Service and Support when required.
• Be a technical point of referral for the Household claims Service and Support areas.

Experience and Qualifications

• Experience in Household claims handling.
• Technical household claims knowledge is essential.

About Admiral and Benefits

Admiral is a diverse and inclusive business. It is a place where you can Be You and show up as you are. We foster a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £, of free shares each year after one year of service.

Everyone receives days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.

We’re proud of our people-first culture and have been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over years. We’re committed to ensuring progression is not slowed by barriers related to race, gender, age, sexuality or any protected characteristics. View some of our other key benefits here.

LI-SS