LanguageCert Quality Auditor - England

TN United Kingdom; Manchester; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking Quality Auditors to ensure compliance with regulatory requirements. This role involves conducting audits to assess centres' adherence to standards, providing guidance, and ensuring the integrity of examination processes. The ideal candidate will possess exceptional English skills, experience in quality assurance, and a professional demeanor. Join a dynamic and international team that values learning and development opportunities, where your contributions will help maintain high standards in quality assurance.

Benefits

Competitive salary

International work environment

Opportunities for learning and development

Qualifications

• Experience in quality assurance within training/examination contexts.
• Knowledge of equal opportunities and anti-discrimination practices.

Responsibilities

• Perform audits to ensure compliance with LanguageCert’s criteria.
• Provide guidance on internal quality arrangements and regulatory requirements.
• Complete and submit audit reports within 5 business days.

Skills

Quality Assurance

Exceptional command of English

Administrative skills

Attention to detail

Interpersonal skills

Job description

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LanguageCert Quality Auditor - England, Manchester

Client: PeopleCert

Location: Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: b9143b1f0573

Job Views: 9

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

PeopleCert, on behalf of LanguageCert, is seeking Quality Auditors (QAs) on a project basis to ensure that approved centres comply with LanguageCert and regulatory requirements. This role involves conducting external quality assurance audits to assess a centre’s infrastructure, systems, and internal quality assurance arrangements. The QA will verify that processes and practices are effectively implemented and aligned with LanguageCert’s standards.

Responsibilities include:

• Perform centre audit/monitoring activities to ensure compliance with LanguageCert’s approval criteria and policies.
• Provide centres with advice, support, and guidance on internal quality arrangements and regulatory requirements.
• Conduct announced and unannounced visits to monitor examination conduct and integrity.
• Verify compliance of examination venues according to LanguageCert’s specifications.
• Complete and submit audit reports within 5 business days.
• Inform centres of non-compliance and necessary actions.
• Follow up on non-compliance issues to ensure resolution.
• Recommend sanctions to the Quality Officer.
• Investigate alleged malpractice or maladministration as assigned.
• Implement LanguageCert’s systems, policies, and procedures for compliance.
• Attend training and standardisation events as needed.
• Declare conflicts of interest and report them.
• Act professionally and courteously, representing LanguageCert positively.
• Maintain health and safety standards.

Qualifications and Skills:

• Exceptional command of English (native-like or C2 level preferred).
• Experience in quality assurance within training/examination contexts.
• Knowledge of equal opportunities and anti-discrimination practices.
• Availability for on-demand travel.
• Strong administrative and reporting skills.
• Professional and polite demeanor.
• Ability to develop effective working relationships.
• Reliability, punctuality, and integrity.
• Attention to detail.

What We Offer:

• Competitive salary.
• International, dynamic, and engaging work environment.
• Opportunities for learning and development.