Land Charges Manager

North Northamptonshire Council; Kettering; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

Join North Northamptonshire Council as a Local Land Charges Manager, playing a vital role in managing the local land charges team and leading crucial transformation projects. You will utilize your expertise in ensuring effective service delivery while contributing to strategic management in a supportive environment that values inclusivity and professional development.

Benefits

Competitive salary

Pension scheme with employer contributions

Generous leave entitlement (28 days, rising to 33 days)

Hybrid working arrangements

Qualifications

• Experience in local land charges management is required.
• Expert knowledge of the Local Land Charge Service is essential.
• Ability to adapt to tight deadlines with flexibility.

Responsibilities

• Responsible for managing the Local Land Charges team effectively.
• Lead the digitalisation project for His Majesty's Land Registry.
• Ensure high customer satisfaction and explore opportunities to grow.

Skills

Leadership

Negotiation

Problem-solving

Communication

Education

Degree in a relevant discipline

Job description

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About the role

THIS IS FOR INTERNAL APPLICANTS ONLY

Are you an experienced local land charges lead or senior officer looking for a dynamic role in local land charges management?

We have an exciting opportunity for a skilled local land charges lead or senior officer to play a key role in managing our busy local land charges team and delivering key transformation projects to improve service delivery in this area.

In this role, you will apply your local land charges expertise to handle and manage local land charges transactions and complaints, ensuring effective performance and income generation and retention. You will provide professional advice and recommendations on Local Land Charges matters as the service lead and be responsible for maintaining good customer service and relationships with our key service users.

This is a fantastic opportunity to contribute to the strategic management of a busy and varied local land charges service while developing your career in a supportive and professional environment.

What will you be doing?

As a Local Land Charges Manager, you will be responsible for managing a busy local land charges team and ensuring the effective delivery of local land charges casework. You will lead the His Majesty's Land Registry (HMLR) digitalisation project and contribute to the LLC input in the IDOX Project to move to a single case management system for Planning and Regulatory Services.

Your key responsibilities will include:

• Providing an effective service for managing the Council's Local Land Charges (LLC) Function, including maintaining the Local Land Charges register, processing local land charge searches, liaising with the LLPG/GIS officer for updates, providing system support, advice, and responding to customer queries.

• Working with stakeholders to ensure successful delivery of the Local Land Charges Programme, including engagement with HM Land Registry, data discovery, data cleansing, and digitisation of registerable local land charges data to meet future land registry requirements.

• Delivering a professional, customer-focused Local Land Charges Service that meets customer needs, ensures high satisfaction, and explores opportunities to grow market share and maximize income.

• Supporting the Head of Building Control and Local Land Charges to deliver transformational change and innovation, including implementing new legislation.

Collaborating with legal teams, solicitors, search agents/companies, internal stakeholders, and project teams to ensure compliance and alignment with corporate objectives.

About you

You will bring a combination of technical expertise, strong communication skills, and a proactive approach, with experience in local land charges management.

You will have:

• A degree in a relevant discipline or extensive experience in Local Land Charges

• Expert knowledge of the Local Land Charge Service, including senior-level experience

• Knowledge of cultural and behavioural change, and developing high-performing teams

• Excellent leadership, negotiation, and influencing skills, including change management

• The ability to work to tight deadlines and adapt approaches flexibly

• Excellent written and oral communication skills, and IT proficiency

• Ability to build and maintain relationships with customers, stakeholders, and partners

• An innovative approach to problem-solving and value for money

• Strong performance and financial management skills

• A diplomatic approach to managing expectations and resolving disputes

Our benefits

At North Northamptonshire Council, we're transforming for the better, creating a vibrant working environment with:

• A competitive salary
• A pension scheme with significant employer contributions, life cover, and ill-health protection
• Opportunities for professional development
• Generous leave entitlement (28 days, rising to 33 days) plus bank holidays, with options to buy extra days
• Hybrid and flexible working arrangements

Additional benefits include Employee Assistance Programmes, wellbeing support, travel discounts at HMRC rates, and support for Employee Network Groups.

About us

Our Values and Behaviours:

Customer-focused, Respectful, Efficient, Supportive, Trustworthy

Our Key Commitments:

We are committed to inclusivity, including being a Disability Confident Employer and supporting the Armed Forces community, with ongoing efforts towards Gold status in the Defence Employer Recognition Scheme.

Further information can be found at Jobs and careers | North Northamptonshire Council