Lancôme Team Leader, Selfridges London (37.5 Hours)

L'OREAL GROUP; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global leader in beauty is seeking a Lancôme Team Leader to manage a store team in London. The role emphasizes delivering a luxurious customer experience and achieving retail performance targets. Ideal candidates should have strong retail acumen, excellent people management skills, and the ability to drive team engagement. This position offers competitive compensation along with exclusive product perks, health benefits, and generous time off.

Benefits

Competitive Compensation

Exclusive Product Perks

Generous Time Off

Health and Wellness Benefits

Referral Bonus Program

Sustainability Initiatives

Qualifications

• Ambitious go-getter who thrives on challenges and stays ahead of beauty and retail trends.
• Experience in leading a high-performing team and delivering exceptional customer service.

Responsibilities

• Deliver a world-class luxury service experience through personalized service.
• Exceed sales targets and develop retail plans to achieve store goals.
• Lead the recruitment and training of beauty advisors.

Skills

Retail Acumen

People Management

Stakeholder Management

Coaching

Operational Skills & Management

Job description

Lancôme Team Leader

L'Oréal Group, the world's leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L'Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty.

At L'Oréal, you'll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success. Together, we push boundaries, create trends, and redefine what's possible. Are you ready to make an impact and be part of the journey?

L'Oréal is looking for a One Luxe Store Manager to lead and develop a store team to deliver a world-class consumer experience and exceed Retail Performance Targets for the portfolio of brands in the store. The ideal candidate is an ambitious go-getter who thrives on a challenge, stays ahead of the latest beauty and retail trends, and seizes opportunities to maximize the performance of the store.

Key Responsibilities

• Lead a World Class Customer Experience: Deliver a world-class Luxury Service Experience, embodying Brand Excellence, and providing a luxurious customer experience through personalized service and merchandising standards.
• Driving Retail Performance: Exceeding Sales Targets, Developing and executing retail plans to achieve and surpass the store's retail targets and KPIs, driving long-term growth and profitability.
• People Management and Development: Lead the recruitment and selection process for Beauty Advisors, identifying and attracting top talent to build a high-performing team, and providing comprehensive training to enhance individual performance and maximize team effectiveness.
• Operational Excellence: Maintaining Counter Standards, ensuring all Brand VM guidelines are implemented, and upholding the highest standards of hygiene and housekeeping.

Deliverables/Outcomes

• Achievement of Retail Targets
• Engaged High Performance Team
• Exceptional Consumer Experience
• Development of Team

Key Skills

• Retail Acumen
• People Management
• Stakeholder Management
• Coaching
• Operational Skills & Management

Key Stakeholders

• Retail Area Manager
• Education/Training
• Store/Department Manager
• BA Experience

Benefits and Rewards

Join L'Oréal Luxe and enjoy a comprehensive rewards package designed to recognize contributions and support well-being, including:

• Competitive Compensation
• Exclusive Product Perks
• Generous Time Off
• Health and Wellness Benefits
• Referral Bonus Program
• Sustainability Initiatives

At L'Oréal, we take pride in creating a diverse, equitable, and inclusive environment where everyone is welcome, and their contributions are valued.