Lancôme Counter Manager Boots Swansea (37.5 Hours) (FTC until June 2025)

L'Oréal; Swansea; On-site; GBP 20,000 - 30,000; Full time

Job summary

L'Oréal is seeking passionate individuals for a retail role at Lancôme in Swansea, focused on delivering exceptional customer experiences with beauty products. You'll receive comprehensive training, have opportunities for career advancement, and enjoy competitive benefits in a supportive environment.

Benefits

Competitive salary & commission scheme

Access to products via the L’Oréal Staff Shop

Biannual free product allowance

Holiday entitlement (including Bank Holidays)

Support for mental health and financial advice

Qualifications

• Passion for makeup and skincare.
• Genuine people person with interpersonal skills.
• Entrepreneurial spirit to contribute ideas.

Responsibilities

• Greeting customers and conducting skin consultations.
• Demonstrating products with empathy and expertise.
• Achieving retail targets and strategic goals.

Skills

Customer service

Communication

Empathy

Job description

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Job Reference:

0d5ff2b78066

Job Views:

7

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

"When you love your work and the people you work with, amazing things happen…"

Freedom to go beyond, that’s the beauty of L’Oréal.

Are you passionate about people and beauty? Do you love coaching others to achieve results? We are looking for you!

Bonjour! Our retail teams are the heart of our business at Lancôme, spreading our French spirit and elegance while building genuine connections with customers. With a rich heritage, Lancôme supports building a happier and more sustainable future for all.

You will be passionate about make-up, skincare, and fragrance, delivering exceptional service. No experience in managing teams or within the beauty industry? We will provide the tools to help you succeed at Lancôme!

You are a genuine people person, loving to meet new people and guide them on a personal journey to feel amazing. Our team is passionate about cross-category selling, sharing benefits and features of our iconic products like our Number Advanced Genifique Serum.

Your role involves greeting prospective customers, conducting skin consultations, demonstrating empathy, and sharing expertise and product knowledge that can change lives.

You will lead by example, proactively approaching customers warmly to provide an exceptional experience, educate with empathy, and enhance their in-store experience with our Beauty Tech for personalized skin recommendations.

You will aim to deliver exceptional service, meet retail targets, and achieve strategic goals.

You should possess an entrepreneurial spirit and want to contribute ideas to strengthen your team and business.

Your induction includes regular training with our Education Team, Area Manager, Education Mentor, and peers, covering Retail Skills, Make-up, Fragrance, and Skin Care. A full training induction will also be held at our head office in Hammersmith, London.

You will be eligible for a Lancôme Rose of Excellence badge and attend the Golden Rose taskforce at Head Office.

You will participate in quarterly team trainings on new launches, skin application techniques, and product testing.

We support your career progression into management with leadership modules.

Benefits include:

• Competitive salary & commission scheme
• Access to products via the L’Oréal Staff Shop
• Biannual free product allowance
• Holiday entitlement (including Bank Holidays)
• Support for mental health and financial advice

Working for L’Oréal means contributing to our sustainability journey and being part of our diverse, inclusive environment. We value differences in backgrounds, experiences, and perspectives, which fuels our innovation and success.