Lancôme Beauty Advisor John Lewis White City (37.5 Hours)

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking passionate Beauty Advisors to join their team. This role offers the opportunity to connect with customers, provide personalized beauty consultations, and share knowledge of luxury products. With a focus on training and development, you will receive comprehensive support to excel in your role. The company values diversity and inclusivity, creating a welcoming environment for all. If you have a love for beauty and a drive to succeed, this position could be your perfect fit!

Benefits

Competitive Salary & Commission Scheme

Access to products through the L’Oréal Staff Shop

Allocated allowance of free products twice a year

Holiday entitlement (including bank holidays)

Support for mental health and financial advice

Qualifications

• Passion for beauty and luxury cosmetics.
• Strong interpersonal skills to connect with customers.

Responsibilities

• Deliver exceptional customer service and personalized consultations.
• Achieve individual sales targets and enhance in-store experiences.

Skills

Customer Service

Sales Skills

Interpersonal Skills

Beauty Knowledge

Education

High School Diploma

Tools

Beauty Tech

Job description

Job Description:

When you love your work and the people you work with, amazing things happen…

Freedom to go beyond, that’s the beauty of L’Oréal Luxe.

Are you passionate about all things beauty? Do you love making people feel amazing? Then we would love to connect with you!

Bonjour! Our Beauty Advisors are the heart of our business at Lancôme. They spread its vision of French spirit and elegance while building genuine connections with customers. With an incredible heritage, Lancôme supports building a happier and more sustainable future for all.

You will ooze passion for creating happiness through beauty and delivering exceptional service. Even if you don’t have experience in this industry, we will provide you with the tools to become a beauty expert!

You love keeping up with the latest luxury cosmetics and skincare trends. Our teams are passionate about cross-category selling across our iconic products, sharing key benefits and features, such as our Number Advanced Genifique Serum!

You are a people person and love meeting new people, establishing genuine connections with customers in-store, and taking them on a personalized journey! You will deliver individual consultations, demonstrating empathy and sharing tailored recommendations.

You will proactively approach customers in a warm and friendly manner to provide a world-class customer experience. You will enhance their in-store experience with our Beauty Tech to provide unique skin recommendations.

You are self-driven and motivated to achieve individual sales targets, sometimes being the sole ambassador for your team.

Your induction will include regular training with your Area Manager, Education Mentor, and Peers. You will start with online induction modules across Retail Skills, Skin Care, Make-Up, and Fragrance, followed by a comprehensive training induction at our head office in Hammersmith, London.

You will attend quarterly team trainings to learn about new launches, application techniques, and to try our new iconic products!

You will have access to E-Learning modules for personal development, supported by our industry-leading training programs.

You will be eligible to receive a Lancôme Rose of Excellence badge and attend the Golden Rose taskforce at Head Office.

The future is yours! We support your progression into future management roles.

Benefits and Rewards:

• Competitive Salary & Commission Scheme
• Access to products through the L’Oréal Staff Shop
• Allocated allowance of free products twice a year
• Holiday entitlement (including bank holidays)
• Support for mental health and financial advice

Working for L’Oréal means being part of our sustainability journey… L’Oréal for the future! Beauty that moves the world.

We pride ourselves on creating a diverse, equitable, and inclusive environment where everyone is valued. Our employment practices are committed to inclusivity regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition, disability, or any other protected status. We welcome diverse backgrounds, experiences, personalities, and perspectives. The beauty in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.