Labour and Performance Optimisation Manager

JR United Kingdom; Birmingham; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading retail organization is seeking a Labour and Performance Optimisation Manager based in Birmingham. This role focuses on driving labor efficiencies and managing operational performance to achieve financial targets. The ideal candidate will work closely with numerous teams, play a key role in store profitability, and contribute to continuous improvements within a dynamic environment. Competitive salary and excellent benefits are offered.

Benefits

Excellent benefits

Competitive salary

Qualifications

• Ability to influence store strategy through data.
• Experience in driving store efficiencies to meet financial targets.
• Familiarity with retail operations is a plus.

Responsibilities

• Manage labor to optimize performance within stores.
• Collaborate across functions to drive efficiency.
• Develop and manage labour models and reporting tools.

Skills

Data-led decision making

Driving efficiencies

Store profitability management

Job description

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Labour and Performance Optimisation Manager, Birmingham

Client:

Better Placed Ltd - A Sunday Times Top 10 Employer!

Location:

Birmingham, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

9

Posted:

10.06.2025

Expiry Date:

25.07.2025

Job Description:

We're working with a client based in The West Midlands, seeking a Labour & Performance Operations Manager. The role reports to an Operations Director within the retail operations team.

The Labour & Performance Optimisation Manager is responsible for managing labour to optimize performance within stores. Key duties include driving labour efficiencies to deliver positive returns against budget and year-over-year improvements, owning and developing the labour model, mastering systems, evolving reporting, and collaborating closely with field and support functions.

Responsibilities include:

• Working across different functions with a passion for data-led decision making to influence store strategy.
• Being the gatekeeper of store profitability, ensuring initiatives are implemented effectively for maximum impact.
• Driving store efficiencies to meet financial targets and improve performance annually.
• Developing and managing the labour model, systems, and reporting tools.
• Managing store workload capacity to ensure sustainability and profitability during new initiatives or projects, avoiding overloading stores.
• Understanding retail operations within stores is a plus but not essential.

The ideal candidate should be able to work from the West Midlands offices and adapt quickly within a fast-growing team. The company offers excellent benefits and a competitive salary.