Laboratory Technician, Product Quality

IFF (Great Britain) Limited; Haverhill; On-site; GBP 24,000 - 32,000; Full time

Job summary

IFF (Great Britain) Limited in Haverhill, United Kingdom, is seeking a detail-oriented Quality assistant for an on-site role in a busy food manufacturing environment. You will support the Quality team with quality records, data management, documentation control and investigations into customer complaints and internal quality incidents.

The role involves stock management, packaging inspections, and ensuring GMP and food safety compliance across operations.

Qualifications

• Excellent attention to detail and ability to maintain accurate records.
• Strong organisational skills with the ability to manage multiple priorities effectively.
• Effective verbal and written communication skills.
• Ability to work independently as well as within a team environment.
• Proficiency in Microsoft Excel, Word and Outlook.

Responsibilities

• Support the Quality team in maintaining quality records, documentation, and filing systems.
• Input and maintain project information, quality data, specifications, and records within company databases and Microsoft Excel spreadsheets.
• Assist with document control activities, including issuing, filing, archiving, and updating controlled quality documentation.
• Support investigations by gathering records and data related to customer complaints, non-conformances, and internal quality incidents.
• Raise purchase requests for laboratory supplies, packaging samples, and quality consumables while supporting stock management activities.
• Assist with stock reconciliation activities and inventory accuracy checks across Quality operations.
• Perform incoming packaging inspections to verify materials against approved specifications and food safety requirements.
• Check packaging deliveries for artwork accuracy, product codes, batch information, print quality, material integrity, and signs of damage or contamination.
• Support compliance with GMP, AIB, customer, regulatory, and site quality requirements.

Skills

Attention to detail

Documentation

Organisational skills

Communication skills

Data entry

Tools

Microsoft Excel

Job description

Job Summary Are you passionate about quality, laboratory processes, and ensuring products meet the highest standards in a food manufacturing environment? IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products. Taste: Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success. The role is based in Haverhill, United Kingdom (on-site role). Be part of an experienced, accurate, and detail-oriented quality team where you can make a real impact. Your potential is our inspiration.

Where You'll Make a Difference

• Support the Quality team in maintaining quality records, documentation, and filing systems.
• Input and maintain project information, quality data, specifications, and records within company databases and Microsoft Excel spreadsheets.
• Assist with document control activities, including issuing, filing, archiving, and updating controlled quality documentation.
• Support investigations by gathering records and data related to customer complaints, non-conformances, and internal quality incidents.
• Raise purchase requests for laboratory supplies, packaging samples, and quality consumables while supporting stock management activities.
• Assist with stock reconciliation activities and inventory accuracy checks across Quality operations.
• Perform incoming packaging inspections to verify materials against approved specifications and food safety requirements.
• Check packaging deliveries for artwork accuracy, product codes, batch information, print quality, material integrity, and signs of damage or contamination.
• Support compliance with Good Manufacturing Practice (GMP), American Institute of Baking (AIB), customer, regulatory, and site quality requirements.

What Makes You the Right Fit

• Excellent attention to detail and ability to maintain accurate records.
• Strong organisational skills with the ability to manage multiple priorities effectively.
• Effective verbal and written communication skills.
• Ability to work independently as well as within a team environment.
• Good data entry, administration, and record management skills.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Ability to follow procedures and work accurately within established quality systems.
• Interest in laboratory, food manufacturing, quality assurance, or packaging-related activities.
• Analytical approach and commitment to maintaining high standards of quality, safety, and compliance.

How Would You Stand Out?

• Previous laboratory, quality, food manufacturing, or packaging experience.
• Understanding of Good Manufacturing Practice (GMP) and food safety principles.
• Experience working within British Retail Consortium Global Standards (BRCGS), American Institute of Baking (AIB), Food Safety System Certification 22000 (FSSC 22000), or similar food manufacturing environments.

Why Choose Us?

• Build technical knowledge across laboratory testing, quality systems, and food safety compliance.
• Gain exposure to quality administration, packaging inspection, and investigation activities.
• Contribute to maintaining quality standards within a global flavour manufacturing environment.
• Work with Manufacturing, Quality, and Site Operations teams across multiple business activities.
• Develop practical experience in documentation control, compliance reporting, and stock management processes while strengthening technical expertise.
• Strengthen analytical, competitive and technical capabilities while making a visible contribution to product quality and site performance.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy.

At IFF, we believe that your uniqueness unleashes our potential.

We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status.

We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more At IFF, we make joy through science, creativity and heart.

As the global leader in flavors, fragrances, food ingredients, health and biosciences, we deliver groundbreaking, sustainable innovations that elevate everyday products – advancing wellness, delighting the senses and enhancing the human experience.

We value an inclusive, creative workplace where all individuals can thrive and do their best work.

We consider all qualified candidates equally and based on merit, without regard to religion, ethnicity, national origin, race, age, veteran status, gender identity or expression, sexual orientation or disability.