Laboratory Technician (12-month FTC)

Avantor; Macclesfield; On-site; GBP 18,000 - 25,000; Full time

Job summary

Avantor Services is seeking a Laboratory Technician to provide essential lab support within our on-site operations for a major pharmaceutical customer. This entry-level role focuses on stock and waste management, equipment support, and routine laboratory tasks in compliance with safety and GMP standards.

You will work to a defined scope of work, engage with scientists to understand needs, and contribute to continuous improvement while adhering to health and safety regulations. Training provided.

Qualifications

• GCSE English and Maths or equivalent.
• Willingness to learn safety and GMP requirements.
• Experience in customer service preferred but training provided.

Responsibilities

• Perform general laboratory housekeeping.
• Carry out equipment checks and maintenance tasks.
• Weighing and dispensing reagents.
• Waste management and documentation.
• Use inventory system to maintain supplies across labs.
• Support colleagues and cover during absences.

Skills

Good communication

IT equipment proficiency

MS Office (365)

Planning & time management

Education

GCSE English and Maths or equivalent

Tools

Inventory management system

Kardex system

Job description

The Opportunity: Avantor Services provides a broad variety of on-site Laboratory Services for a major pharmaceutical customer. The Laboratory Technician role is an entry level position which underpins the laboratory support function. This role delivers the key lab support services to our customers which allows them to focus on the science and progress their projects. Lab Technicians work to an agreed Scope of Work (SOW) in customer laboratories following set procedures and following all compliance and safety regulations. The role will typically include stock and waste management, equipment support services and standard laboratory tasks aligned to those laboratories.

MAJOR JOB DUTIES AND RESPONSIBILITIES

• General laboratory housekeeping
• equipment performance checks (e.9. balances, pipettes)
• weighing and dispensing
• glassware washing
• equipment cleaning and operational readiness
• Management of laboratory waste streams ensuring all waste is handled according to agreed process and delivered to the waste service provider with the correct documentation and labelling
• Daily use of the Avantor inventory Management system to maintain supply of the laboratory chemicals and consumables across multiple labs/buildings
• Operation of the laboratory Kardex systems to store and transport laboratory items (where applicable)
• Works with the Avantor buying team to source ad-hoc supplies for the laboratory scientist
• Provides a high level of customer service actively engaging with the science community to understand their business requirements
• Adheres to all Health and Safety regulations and promotes this ethos within the broader Avantor team
• Proactively identifies and raises process improvement opportunities
• Following a 'One Team' approach, provides cover for colleagues when required. This may be in areas outside of normal working laboratories during times of absence and once fully trained

QUALIFICATIONS

• GCSE English and Math's or equivalent

KNOWLEDGE

• Experience of working in a customer service role preferably in a scientific environment but not essential as full training will be given
• Knowledge of Health and Safety expectations in the workplace
• Understanding of a customer service role, Service Level Agreements (SLAs) and Key Performance Indicators (KPls)
• Experience in working to standard operating procedures (SOPs)
• An understanding of GMP in the Pharma industry

SKILLS

• Good communication skills, both written and verbal
• Proficient in the use of lT equipment as part of daily role including laptop and smartphone
• Proficient in using Microsoft 0365 systems including Teams, Word, Excel etc
• Good planning and time-management skills

ABILITIES

• Proven willingness to work flexibly in a team
• Excellent customer service focus
• A good team worker demonstrating loyalty and commitment to the organisation and team members
• Self-motivated to deliver a high-quality service
• Holds self-accountable for own actions and always looking to drive improvement
• Strives for excellence
• Shows respect for co-workers and demonstrates positive attitude
• Ability to change plans or priorities to deliver team goals

ENVIRONMENTAL WORKING CONDITIONS

Mainly based in a laboratory environment but will involve visits to other areas and wearing of required PPE (e.9. Safety glasses, gloves, safety shoes etc.) Manual handling of deliveries and a level of fitness required for movement between laboratories/ buildings on a regular basis Computer/DSE work

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world.

EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.