Laboratory Operations & Contracts Manager (ISO 17025)

Analytical Services International Ltd; Wantage; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Company pension

Healthcare (EAP & 24-hour GP)

Life insurance

Free on-site parking

Employee recognition

Referral scheme

Gym membership

Regular social events

Job summary

Forensic Access – Part of Analytical Expert Labs is seeking an experienced Laboratory Manager to lead accredited forensic operations, ensuring ISO/IEC 17025 compliance and high-quality service within an SME environment.

You will manage daily lab workflows, staff, contracts, and client relationships, drive continuous improvement, and partner with the DMD to deliver on contractual commitments while upholding safety and regulatory standards.

Qualifications

• Degree in relevant scientific discipline or equivalent laboratory experience.
• Strong knowledge of ISO/IEC 17025 and forensic quality systems.
• Proven experience managing teams in a laboratory/technical environment.
• Strong communication, organisational and problem-solving skills.
• Ability to work under pressure and meet deadlines.
• High proficiency in Microsoft Office.

Responsibilities

• Lead and oversee daily laboratory operations, ensuring efficiency, quality, and timely service delivery.
• Manage workflow, staffing, and resources to meet contracts.
• Maintain procedures in line with accreditation requirements.
• Monitor KPIs and report to senior leadership.
• Ensure health, safety, legal, and regulatory compliance.
• Collaborate with Quality Manager and DMD on standards.
• Lead cross-functional improvement projects and mentor staff.
• Oversee contracts, client and supplier relationships.

Skills

ISO 17025 knowledge

People management

MS Office

Communication

Problem solving

Education

Science degree or equivalent forensic experience

Job description

Forensic Access – Part of Analytical Expert Labs is seeking an experienced Laboratory Manager to lead accredited forensic operations, ensuring ISO/IEC 17025 compliance and high-quality service within an SME environment.

You will manage daily lab workflows, staff, contracts, and client relationships, drive continuous improvement, and partner with the DMD to deliver on contractual commitments while upholding safety and regulatory standards.