Laboratory Manager

CREATE Fertility; Wilmslow; On-site; GBP 65,000 - 90,000; Full time

Job summary

CREATE Fertility in London is seeking an experienced Laboratory Manager to lead our embryology team, oversee day-to-day lab operations, and uphold the highest standards of clinical quality, patient safety and regulatory compliance.

You will mentor and develop staff, drive continuous improvement, monitor KPIs and audits, and work closely with consultants, nurses and operations to ensure a seamless patient journey.

Qualifications

• Significant leadership experience in a fertility laboratory.
• Strong understanding of IVF lab procedures and QA.
• Experience managing audits and SOP reviews.
• Knowledge of HFEA regulations.
• Excellent communication and collaboration skills.
• Minimum 5 years in embryology or fertility setting.

Responsibilities

• Lead the embryology laboratory day-to-day operations.
• Mentor and develop embryology team members.
• Ensure full compliance with HFEA regulations and quality standards.
• Oversee quality management, audits, SOP reviews and improvements.
• Monitor KPIs and implement corrective actions.
• Perform advanced embryology procedures including IVF and ICSI.
• Manage staffing, workload planning and weekend cover.
• Collaborate with consultants, nurses and operations for smooth patient experience.
• Communicate treatment updates with professionalism and empathy.
• Oversee equipment servicing, environmental monitoring and QC processes.
• Promote continuous improvement and collaboration across the clinic.

Skills

Embryology leadership

IVF laboratory procedures

Quality management systems

HFEA regulations

Audits & SOPs

Communication

Team development

Regulatory compliance

Education

Master's degree in a relevant scientific subject

HCPC registration preferred

Job description

At CREATE Fertility and IVI UK, we support people through one of the most important and emotional journeys of their lives.

As part of one of the world's leading fertility groups, we combine world-class clinical expertise with genuinely compassionate care, helping thousands of patients across the UK access innovative fertility treatment tailored to them.

Our clinics are recognised for pioneering Natural and Mild IVF approaches, alongside advanced fertility services including IVF, IUI, ICSI, fertility preservation and genetic testing.

Behind every successful patient journey is an exceptional laboratory team — and exceptional leadership.

The Opportunity

We are looking for an experienced, people-focused and highly motivated Laboratory Manager to lead our embryology team in London.

This is a key leadership role responsible for overseeing the day-to-day running of the laboratory, maintaining the highest possible standards of clinical quality, patient safety and regulatory compliance, while supporting and developing a high-performing team.

You’ll play an important role in shaping laboratory performance, driving continuous improvement and ensuring patients receive the very best care throughout their fertility journey.

This opportunity would suit someone who combines strong technical embryology expertise with calm leadership, excellent communication skills and a collaborative approach.

What You’ll Be Doing

• Leading and managing the embryology laboratory on a day-to-day basis
• Supporting, mentoring and developing embryology team members
• Ensuring the laboratory operates in full compliance with HFEA regulations and internal quality standards
• Overseeing laboratory quality management, audits, SOP reviews and service improvements
• Monitoring laboratory KPIs, performance metrics and corrective actions where needed
• Performing and overseeing advanced embryology procedures including IVF, ICSI, embryo culture and cryopreservation
• Managing laboratory staffing, workload planning and weekend cover
• Working closely with consultants, nurses and operational teams to ensure a seamless patient experience
• Supporting patients directly by communicating treatment updates and sensitive information with professionalism and empathy
• Managing laboratory equipment servicing, environmental monitoring and quality control processes
• Driving a culture of continuous improvement, accountability and collaboration across the clinic

What We’re Looking For

• Significant experience within a fertility laboratory or embryology environment
• Strong understanding of IVF laboratory procedures and quality management systems
• Previous leadership or supervisory experience within an embryology team
• Detailed understanding of HFEA regulations and laboratory compliance requirements
• Experience managing audits, SOPs and laboratory performance monitoring
• Confident communicator with the ability to manage sensitive conversations professionally
• Highly organised with strong decision-making and problem-solving skills
• Ability to lead effectively within a fast-paced clinical environment

Qualifications

• Master's degree in a relevant scientific subject
• HCPC registration preferred, or willingness to work towards registration
• Minimum 5 years' experience within a relevant embryology or fertility setting

Personal Qualities

We're keen to hear from people who are:

• Calm, approachable and supportive leaders
• Passionate about delivering exceptional patient care
• Highly organised with strong attention to detail
• Collaborative and team-oriented
• Resilient and solutions-focused
• Committed to high clinical and ethical standards
• Motivated by continuous improvement and team development

Why Join Us?

• Join one of the world's leading fertility groups
• Be part of genuinely meaningful patient journeys
• Work alongside highly experienced clinical and scientific teams
• Opportunity to lead and shape laboratory excellence
• Supportive and collaborative culture
• Ongoing professional development and career growth opportunities
• A role where clinical quality, compassion and innovation are equally valued