Lab Engineer

GlaxoSmithKline; Greater London, Stevenage; On-site; GBP 40,000 - 70,000; Full time

Job description

Site Name: UK - Hertfordshire - Stevenage
Posted Date: Apr 11 2025

This Lab Engineering position in GSK R&D Tech is essential for supporting our scientific team by maintaining and optimizing laboratory computing systems. This position involves managing a global infrastructure, ensuring system security, enhancing data flow for scientific instruments, and providing end-to-end user support. This is an onsite role in Stevenage 5 days a week with the occasional travel to other local sites.

In this role you will

• Maintain and support a global computer infrastructure of over 5,000 PCs.

• Deploy and integrate new hardware within the network, ensuring security and compliance.

• Collaborate with various business units to troubleshoot and resolve equipment-related issues.

• Configure and manage data flows for specialized scientific instruments to support research activities.

• Implement and maintain data backup solutions for both GxP and non-GxP laboratory environments.

Why you?

Qualifications & Skills:

We are looking for professionals with these required skills to achieve our goals:

• Proven expertise in troubleshooting complex technical issues related to device connectivity, network configurations, and laboratory-specific software.

• Significant experience in hardware and software troubleshooting as part of End-user Computing or Desktop Support.

• Comprehensive understanding of network architectures, including VLANs, IP configurations (Static/Dynamic), Subnetting, Basic firewall management.

• Proficient in troubleshooting different network layers according to the OSI model.

• Familiarity with computer security practices and systems validation.

• Proficiency in Active Directory, managing user access and system configurations.

• Proficiency in Microsoft Office, especially Excel, for data analysis and report generation.

• Experience with multiple operating systems, including Microsoft, iOS, and Linux.

• Experience in managing large data sets to ensure compliance and support complex analyses.

• Ability to document and formalize processes as a Technical Author.

• Interest in and knowledge of emerging AI technologies, with a keenness to integrate AI solutions into operational practices.

Preferred Qualifications & Skills:

If you have the following characteristics, it would be a plus:

• Experience with validated systems (GxP) preferred.

• Experienced in Agile methodologies, emphasizing iterative development and collaboration.

• Familiarity with ServiceNow or similar ticketing systems, supporting incident and request management workflows.

• Experience leading teams and projects is highly desirable.

• Excellent communication and interpersonal skills, with the ability to effectively collaborate with team members and other departments.

• Strong organizational skills with a proven ability to manage multiple tasks efficiently.

• Demonstrated initiative, detail orientation, and a capacity to learn new technologies quickly.

Closing Date for Applications: Thursday 24th April 2025 (COB)

Please take a copy of the Job Description, as this will not be available post closure of the advert.
When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above.