L3 IT Technical Field Engineer Apprentice

Getting In Limited; Enfield; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is seeking motivated individuals for an exciting apprenticeship as an L3 IT Technical Field Engineer. This role offers a structured learning path in IT Solutions, where you'll gain hands-on experience while supporting hardware, software, and network solutions at customer sites. You'll engage with clients, ensuring high satisfaction levels, and contribute to team knowledge sharing. Join this two-year apprenticeship programme and kickstart your career in IT with a leading organization dedicated to edge-to-cloud solutions. If you're passionate about technology and eager to learn, this opportunity could be the perfect fit for you.

Qualifications

• Strong IT skills and ability to solve problems effectively.
• Excellent communication and teamwork abilities are essential.

Responsibilities

• Support hardware, software, and network solutions at customer sites.
• Build and maintain strong customer relationships and handle escalations.

Skills

Communication skills

IT skills

Problem solving skills

Team working

Education

L3 IT Solutions Technician apprenticeship

Job description

What do you want to search? Keyword Apprenticeship Type Location

L3 IT Technical Field Engineer Apprentice

Apply From: 20/02/2025

Learning Provider

Delivered by TECHNICAL PROFESSIONALS LIMITED

Employer

HPE CDS

Vacancy Description

• Apprenticeship Training: Follow a structured learning path in IT Solutions, progressing to L3 IT Solutions Technician standard.
• Field Work: Travel to customer sites and data centres, supporting hardware, software, and network solutions.
• Customer Engagement: Build and maintain strong customer relationships, handle escalations, and ensure a high level of customer satisfaction.
• Commissioning Solutions: Work on the delivery and implementation of high-end IT systems.
• Knowledge Sharing: Contribute to team collaboration and enhance knowledge across the business.

Key Details

Vacancy Title

L3 IT Technical Field Engineer Apprentice

Employer Description

At Hewlett Packard Enterprise (HPE), we believe in advancing edge-to-cloud solutions to help businesses succeed. Our subsidiary, HPE Customer Delivery Services (HPE CDS), supports HPE’s offerings, and we’re excited to welcome passionate apprentices to our two-year apprenticeship programme.

Vacancy Location

Enfield (mobile role) EN2 9JN

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000304276

Key Dates

Apply From

20/02/2025

Closing Date For Applications

2025-03-03 23:59:59

Interview Begin From

Possible Start Date

2025-04-07 00:00:00

Training

Training to be Provided

• Fully funded L3 IT Solutions Technician apprenticeship with HPE CDS and LearnTech.
• Typical duration to gateway: 13 months (followed by up to 3 months for the End Point Assessment (EPA) period)
• Apprenticeship level: Advanced (Level 3)
• Programme: IT Solutions Technician

During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly live remote classroom-based training, workplace assessment/training and online learning working towards completing the Level 3 IT Solutions Technician standard.

The training covers the following core occupational duties listed here:

Core Occupational Duties

Learning Provider

TECHNICAL PROFESSIONALS LIMITED

Skills Required

Communication skills, IT skills, Problem solving skills, Team working

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