L2 Security Store Detective North West

The Range; Chester; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking a Uniformed Loss Prevention Security Officer to join their expanding team in the North West region. This vital role involves deploying to high-risk stores to deter theft, utilizing CCTV, and generating detailed incident reports. You will also support your Security Team Leader in training retail colleagues and building relationships with stakeholders. With a focus on professionalism and conflict management, this position offers a full-time permanent contract with opportunities for career development. If you have strong communication skills and a keen eye for detail, this is an exciting opportunity to make a significant impact in a dynamic environment.

Benefits

28 days holidays

Up to 25% staff discount

Uniform provided

Free parking

Company pension

Qualifications

• Strong communication skills and high initiative are essential.
• Ability to work under pressure and pay attention to detail.

Responsibilities

• Identify, deter, and apprehend theft offenders in high-risk stores.
• Provide training and support to retail colleagues in Loss Prevention.

Skills

Interpersonal skills

Communication skills

Initiative

Attention to detail

Microsoft Office

Tools

CCTV monitoring

Job description

L2 Security Store Detective North West Region

As a result of our expansion plans, and our continued ongoing success we are seeking a Uniformed Loss Prevention Security Officer.

Job Purpose:

This role entails working for the loss prevention department as a Uniformed Loss Prevention Security Officer In Our North West Area.

You will be deployed to our high-risk stores to identify, deter, disrupt and apprehend offenders for theft, while always being professional when dealing with conflict. The work of the Uniformed officer is crucial in the identification, apprehension, and prosecution of criminals who target our stores.

You will also support your Security Team Leader by providing training, and development to our retail colleagues in Loss Prevention activity and department objectives.

Accountabilities:

• Deployed to a high-risk store to identify, deter, disrupt, and apprehend theft offenders.
• Utilize CCTV at a podium monitoring station.
• Generate detailed incident reports and collate evidence to support criminal prosecutions.
• Loss Prevention Champion for the store – conducting communication briefings and training to support stores.
• Building relationships with internal stakeholders and external agencies.
• A subject matter expert for security initiatives.
• Always adhere to company policies and guidelines.

Knowledge & Competencies:

To succeed in this role, you will be expected to:

• Have good interpersonal and communication skills. Communicate in such a way that key messages cannot be missed.
• Have a high degree of initiative.
• Understand when to consult, involve or direct others.
• Have high quality written skills to deliver actionable guidance and feedback.
• Think clearly and quickly about issues and identify critical information.
• Project confidence when faced with challenge.
• Pay attention to detail and have good administration skills.
• Work well under pressure to meet deadlines.
• Have knowledge of all Microsoft Office Packages.
• After your initial training, your line manager will continue to work with you to support your career development (we aim to promote from within).

Salary, Hours and Requirements

• Salary TBC
• Full time permanent contract, 44 hours per week
• Must be fully flexible working 5 days out of 7 (early/late/weekend essential to the role)
• Must be able to stand for long periods of time, standing post.

The benefits

• 28 day’s holidays (inclusive of public holidays)
• Up to 25% staff discount in all Range and wilko stores (after completion of probation)
• Up to 20% discount from our instore Dee Dee's/Iceland Cafes
• Uniform provided
• SIA Licence Exempt
• Free parking
• Company pension