L2 Oracle Consultant

James Chase; Greater Manchester; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An award-winning IT consultancy is on the lookout for an experienced Oracle Support Consultant to join their passionate team. This dynamic role offers the chance to manage ticket flows, troubleshoot user issues, and ensure the accuracy of the knowledge base. With a focus on cloud technologies, this innovative firm values excellence and continuous improvement, providing a supportive environment for career advancement. If you have a background in application support and a basic understanding of Oracle E-Business Suite, this could be the perfect opportunity for you to thrive and make a significant impact in a forward-thinking organization.

Qualifications

• 2+ years of experience in an application support environment.
• Basic understanding of Oracle E-Business Suite modules.

Responsibilities

• Manage ticket flow from the Service Desk and ensure knowledge base accuracy.
• Troubleshoot and resolve user issues effectively.

Skills

Application Support

Troubleshooting

Oracle E-Business Suite

ServiceNow

ITIL

Job description

Are you an experienced Oracle Support Consultant looking for a new position?
Want to join a company that offers an opportunity for career advancement?
Want to be part of a passionate team that values excellence and continuous improvement?

If so, please read on!

Our client, an award-winning IT consultancy who specialise in cloud technologies, are seeking
an Oracle Support Consultant to join their dynamic team.

What You'll Do

1. Prioritizing and managing ticket flow from the Service Desk
2. Ensure accuracy and relevance of the knowledge base.
3. Trouble shoot and resolve user issues.
4. Assist with testing changes and support patch cycles

What You'll Bring

1. 2+ years of experience in Application support environment or similar.
2. Basic understanding or end-user experience with Oracle E-Business Suite (HCM, Financials, Procurement modules)
3. Familiarity with ServiceNow / ITIL

Ready to challenge traditional service delivery methods? Apply now or send your CV directly to [e-mail].

Note: This role does not offer visa sponsorship. Applicant should have been in the UK for a minimum of 5 years. It is a home-based role with weekly visits to the office in Manchester.