l'Oréal Luxe Travel Retail Beauty Advisor London City Airport (40 Hours)

L'OREAL GROUP; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading beauty brand in London is seeking a Beauty Advisor to provide exceptional service and drive sales in a luxury travel retail environment. The ideal candidate is passionate about beauty and customer service, eager to learn product knowledge, and enjoys a dynamic team environment. This role offers training opportunities and competitive salary alongside excellent benefits including discounts on products.

Benefits

Competitive salary package

Excellent benefits

Discounts across the product portfolio

Qualifications

• Passion for exceptional service and luxury beauty.
• Able to work flexible hours, including evenings and weekends.
• Desire to learn about products and application techniques.

Responsibilities

• Provide exceptional service to customers and achieve sales targets.
• Generate sales using multi-brand selling methods.
• Maintain the quality and cleanliness of the counter/store.

Skills

Customer service

Team collaboration

Flexibility

Sales generation

Basic product knowledge

Tools

POS software

Job description

Travel Retail L'Oreal Group Beauty Advisor

Fasten your seatbelts and get ready to take off to our 6th continent. We have a borderless territory where our capitals are top airports like Dubai, London, Delhi, Oslo, or Istanbul. Beauty is 30% of the Travel Retail market... and is expected to double in 10 years! With their wide range of passenger profiles, innovative retail solutions and fantastic growth opportunities; Dublin Airport shops are two of the Flagships for L'Oréal Travel Retail!

No one captivates French elegance like L'Oreal. We want to empower women and men making them feel more confident by offering a personalised and luxury consultation for skincare, make-up, and award-winning fragrances. You will be part of an expert team driving brand awareness and sales while making each of our customers feel special every day.

You're passionate about exceptional service and luxury beauty even if you don't yet have experience within this industry. You're approachable, friendly and thrive working in a team to create a positive working environment with your colleagues and for your clients on the counter.

You'll have the opportunity to attend L'Oreal Group training and education as well as benefit from L'Oréal learning opportunities so you can develop yourself within your role, opening career paths such as becoming a Make-Up Artist, Counter Manager and more.

Mission:

To provide exceptional service to L'Oreal Group customers and achieve sales targets

To be successful...

• Ability to work flexibly during retail hours, which due to the airport being open long hours every day of the year will include evenings, weekends and holidays.
• Have a desire to learn fundamental product knowledge (features, benefits, usage) and application techniques to provide the best results for clients.
• Generate sales to achieve sales target by applying Multi brand selling methods, product knowledge and being able to follow basic service flow.
• Are comfortable to traffic stop when relevant, to share L'Oreal group beauty with more people.
• Ability to use POS software and other digital systems required to successfully run the counter.
• Maintain the counter/store quality and merchandising including appearance and cleanliness of counter/store, follow merchandising guidelines and ensure on shelf product availability.
• Develop positive relationships with airport floor managers and head office.
• Be a brand ambassador with your attitude, eventing, and on-brand grooming.
• Convey passion and master storytelling.
• Connect with our clients and care, provide good solutions and after-sales/service.

For 40 years, L'Oréal is the leader of Travel Retail. We are ideally positioned to offer any traveller the products they need, whatever their beauty rituals. There's no flight plan. But as pioneers, our people have what it takes to conquer new frontiers!

Working with us, you will be at the heart of our ambition to win over another 1 billion consumers and offer the best in beauty to everyone on the planet. You'll have the opportunity to learn new skills through our unique training and development programmes, as well as receive a competitive salary package and excellent benefits, including amazing discounts across the L'Oréal portfolio.

At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome differences - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.