l'Oréal Luxe Multi Brand Education Coordinator

L'OREAL GROUP; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the beauty industry is seeking a Multi-Brand Education Coordinator based in London. This role is essential for supporting the Education and Retail Strategy, with responsibilities including administrative tasks for training sessions, organizing conferences, and stakeholder management. Ideal candidates will possess strong organizational skills, effective communication abilities, and experience in stakeholder management.

Benefits

Discounts

Health and wellbeing support

Flexible working

Generous leave entitlements

Private medical and dental insurance

Enhanced pension

25 days of annual leave

Access to mental health and menopause support services

Qualifications

• In-depth knowledge of organizational tools and skills.
• Education delivery support and operations.
• Knowledge of brands and BA engagement.

Responsibilities

• Manage administration for the MB Training team.
• Organize trainings and conferences for Beauty Advisors.
• Provide administrative support and reporting.

Skills

Organizational skills

Influence and stakeholder management

Effective communication

Troubleshooting and problem solving

Tools

Microsoft Suite

Job description

L'Oréal Luxe Multi-Brand Education Coordinator

I am the Multi-Brand Education Co-ordinator. I support all administrative aspects of the team's multi-brand Education activities. I work autonomously and foster collaboration between teams, functions, and external partners. My role is vital in supporting the team to execute the Education and Retail Strategy.

Key Responsibilities:

Education

• Manage all administration and call handling for the MB Training team.
• Serve as the primary contact for Beauty Advisors, MB Trainers, and Area Managers.
• Organize venues, catering, travel, and accommodation for Beauty Advisor trainings and conferences.
• Oversee the budget expenditure for the MB Training team.
• Maintain current stock levels of training materials such as literature, service tools, and workbooks.
• Organize multi-brand BA conferences and support retailer conferences.
• Support One Retail Admin/content for MB activities.
• Order and maintain stock of Beauty Advisor and Beauty Expert uniforms.
• Assist the wider training team with ad hoc projects.

Retail & Transversal Projects

• Support organization of Retail/Sales Drives for Field & Head Office teams, including booking meeting rooms, travel, and catering.
• Prepare Sales/Retail Drive materials.
• Coordinate Pre-Series & Marketing materials for the field team.

General Administration

• Support purchase order processes and web cycles.
• Manage files and folders for the MB Training team.
• Provide ad hoc reporting and administrative support.

About You

I am:

• Head Office Based
• Level 3

My core KPIs include:

• Training delivery
• BA Engagement
• On time and on budget delivery

My deliverables/outcomes:

• Organization of BA trainings and conferences
• Organization of Retail Drive & Retailer conferences
• Administrative support

My key stakeholders:

• Multi-brand Training team
• Retail & Omni Education
• External stakeholders

I have in-depth knowledge of:

• Organizational tools and skills
• Education delivery support and operations
• Brands
• BA engagement

My key skills include:

• Organizational skills
• Influence and stakeholder management
• Effective communication
• Troubleshooting and problem solving
• Proficiency in Microsoft Suite (Excel, PowerPoint, etc.)

What We Offer

We value our people and are committed to providing a fair, competitive, and supportive package to help you achieve your goals and develop your potential. Our benefits include discounts, health and wellbeing support, development opportunities, flexible working, generous leave entitlements, private medical and dental insurance, an enhanced pension, 25 days of annual leave (increasing after 3 years), an online staff shop with discounts, training and monthly talks, family leave provisions, fertility leave, and access to mental health and menopause support services.

How We Recruit

At L'Oréal, we are dedicated to creating a diverse, equitable, and inclusive environment. We value different backgrounds, experiences, and perspectives, believing that our differences foster innovation and growth. We are committed to fair employment practices and welcoming talent from all walks of life.