l'Oréal Luxe Multi-Brand Beauty Advisor, Sephora Bluewater (37.5 Hours)

L'OREAL GROUP; Greenhithe; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading beauty company in Greenhithe seeks a One Luxe Beauty Advisor to deliver exceptional customer experiences. The role involves demonstrating products, achieving sales targets, and building relationships with customers. As a passionate beauty enthusiast, you will provide personalized advice and engage in trend development while representing iconic brands. This position offers a competitive salary, commission scheme, and excellent benefits including 30 days of holiday.

Benefits

Competitive salary

Commission scheme

30 days of holiday

Health and wellness benefits

Referral bonus program

Qualifications

• Ability to provide personalized beauty advice.
• Strong communication and relationship-building skills.
• Experience or awareness in beauty trends.
• Drive to create engaging retail experiences.

Responsibilities

• Deliver a premium customer experience through the One Luxe service model.
• Demonstrate products and share brand heritage.
• Achieve sales targets and build client relationships.
• Organize promotional in-store events.

Skills

Passion for beauty

Customer relationship building

Trend awareness

Ambition

Brand advocacy

Job description

Overview

ONE LUXE BEAUTY ADVISOR

L'Oréal Group, the world's leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L'Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty. At L'Oréal, you'll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success. Together, we push boundaries, create trends, and redefine what's possible. Are you ready to make an impact and be part of the journey?

Who we are looking for:

• A Beauty Guru: You are passionate about all things beauty and love sharing your expertise. You are a pro at giving personalized advice and helping people find the perfect products that make them feel empowered.
• A Connection Creator: You are a natural at building authentic relationships and making people feel comfortable. You enjoy chatting with customers, learning about their unique style, and helping them create a beauty routine that expresses who they are.
• A Trendsetter: You are active on social media and stay on top of the latest makeup and beauty trends. You know how to connect with people both online and in person, building a community around your passion for skincare.
• A Go Getter: You are driven, ambitious, and love a challenge. You are excited to create innovative in-store experiences and achieve excellent results.
• A Brand Ambassador: You are a true believer in the L'Oréal Luxe mission and values. You are passionate about our iconic brands and eager to represent them.

What you will be doing:

Elevating Customer Experience

• Delivering the One Luxe Experience: Consistently execute the One Luxe service model, ensuring a premium and personalized experience for every customer.
• Product Expertise and Storytelling: Confidently demonstrate products, immerse customers in the brand's heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs.
• Embodying Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalized service and merchandising standards.
• Staying Trend-Forward: Maintain a strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalized recommendations.

Driving Retail Performance

• Achieving Sales Targets: Consistently achieve individual and counter sales goals as agreed with your line manager.
• Building Client Relationships: Proactively build authentic relationships with customers, in-store and through digital channels, fostering loyalty and repeat business.
• Promoting Events and Activities: Inform new and existing customers about upcoming in-store events, promotions, and brand activations.
• Creating Engaging Experiences: Design and execute innovative, engaging events and animations that drive customer interest and excitement for L'Oréal Luxe brands.
• Brand Advocacy: Represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines.

Operational Excellence

• Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise.
• Administrative Responsibilities: Complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail).
• Maintaining Counter Standards: Uphold high standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment.

Benefits and Rewards

Be Rewarded, Be Valued, Be L'Oréal

Join L'Oréal Luxe and enjoy a comprehensive rewards package designed to recognize your contributions and support your well-being:

• Competitive Compensation: Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success.
• Exclusive Product Perks: Access a selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop.
• Generous Time Off: 30 days of holiday, inclusive of bank holidays.

• Health and Wellness Benefits: Discounted dental insurance and access to additional support resources for mental health and financial well-being.
• Referral Bonus Program: Earn bonuses by referring talented individuals to join our team.
• Sustainability Initiatives: Be part of a company committed to sustainability through L'Oréal for the Future initiatives. #Beautythatmovestheworld

Diversity, Equity and Inclusion

At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and valued. We are committed to inclusive employment practices. We welcome difference—different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L'Oréal.