L'Oréal Luxe Indi Brands Beauty Advisor, Selfridges London (37.5 hours)

Avature; London; On-site; GBP 22,000 - 35,000; Full time

Job summary

Join a vibrant and innovative community as a Brand Ambassador, where self-expression and authentic connections are celebrated. This role involves engaging with customers, sharing product knowledge, and creating memorable experiences with iconic brands like Urban Decay and IT Cosmetics. You'll be part of a dynamic team that values creativity and inclusivity, ensuring every customer feels welcome. With comprehensive training and development opportunities, this position offers a chance to grow within a forward-thinking company committed to sustainability and diversity. Embrace your passion for beauty and wellness in a role that empowers you to make a difference!

Benefits

Competitive Salary & Commission Scheme

Access to L’Oréal Staff Shop

30 days holiday

Mental health support

Financial advice

Qualifications

• Enthusiasm for make-up, skincare, or wellness is essential.
• Clear communication and customer connection skills are crucial.

Responsibilities

• Provide unforgettable customer experiences as an Indi Brand Ambassador.
• Achieve individual goals and maintain counter standards.

Skills

Customer Engagement

Make-Up Knowledge

Skincare Knowledge

Communication Skills

Teamwork

Technology Proficiency

Job description

Working for Loreal Indi Brands, nothing gets in the way of good vibes. We make authentic connections and encourage our teams and customers to be unapologetically themselves.

Conventional beauty has never been our thing… We value self-expression, pushing boundaries, and empowering our community.

Our brands move at the speed of culture, drive innovation, and see the beauty in everything.

We believe that skin knows no gender and one size doesn’t fit all when it comes to Make-Up and have a passion for helping people achieve their own goals. Our teams create a space where people explore, play, have fun, and everyone feels welcome.

Join us and become a Brand Ambassador across the L’Oréal Indi Brands including Urban Decay and IT Cosmetics with our Multi-Tasking, Jaw Dropping, long-lasting efficacious products.

What you’ll be doing

• Providing an unforgettable experience by being an Indi Brand Ambassador.
• Contributing to your brand, counter community, values, and shared goals.
• Achieving individual goals agreed with your counter manager.
• Keeping up to date with the latest Make-Up, skincare, and wellness trends. Our teams are all about an unbiased approach to our iconic products.
• Delivering an unforgettable experience through the Indi Brand service.
• Proactively make authentic connections with customers.
• Demonstrate our products that match customer goals, sharing brand stories, product knowledge, tips, and hacks.
• Updating new and existing customers about exciting events on counter.
• Eventing and Animating – Bring to life fun and inclusive moments/events across Indi brands creating both on-counter events/internal/external link-ups.
• Being an Indi Brand advocate – Sharing all about the Indi brand community, our brands, and products on internal and external social channels in line with company policies.
• Working as a team to ensure all training is followed and completed.
• Administration - completing individual worksheets daily/weekly online and offline (Tamigo/One Retail).
• Hygiene/Housekeeping – Ensure all counter standards are met.

What you’ll need

• To be enthusiastic about make-up/skincare or wellness.
• To enjoy making connections with customers and be at ease talking to people about our products and brands.
• A desire to help meet customers' needs and create memorable experiences.
• A desire to achieve goals and create activity in-store.
• To enjoy working in a Retail environment and as part of a team.
• To be comfortable with technology and happy to engage across our channels.
• Clear communication skills.
• Able to work flexibly as per the needs of the business.
• Sufficient right to work in the UK and the right to travel within the UK and Ireland.

Support and development will you receive …

• An Indi brand induction will consist of face-to-face and online modules in your first 3 months.
• Regular training with your Area Manager, Education Manager, and Peers. From Day 1, you will be set up to be part of the Indi Brand Community.
• Education on Service, Retail, Skin Care, Make-Up, and Wellness.
• Following this, a full training induction will also be held in our beautiful head office in Hammersmith, London to connect you with the rest of the Indi Brand Community.
• Regular training events where you get your hands on the latest innovation and trend-setting products.
• Self-learning is at your fingertips, with access to our internal platform that allows you to connect with the wider Indi Brand Community.
• The opportunity to work with your counter manager, Area Manager, and Education team to progress into future roles.

Benefits And Rewards…

• Competitive Salary & Commission Scheme.
• Access to 35 brands worth of products within our L’Oréal Staff Shop.
• 30 days holiday (inclusive of BH’s).
• Additional support on Mental health and financial advice is also on offer.
• Working for L’Oréal means you can be a part of our wider workforce to be a part of the sustainability journey we are on…L’Oréal for the future! #Beautythatmovestheworld.

At L’Oréal, we take pride in creating a diverse, equitable, and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.