L'Oréal Luxe Indi Brands Beauty Advisor, Boots White City (22.5 hours)

Avature; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant and inclusive community as a Brand Ambassador for leading beauty brands. This role is all about creating memorable experiences for customers through authentic connections and expert product knowledge. You'll be part of a dynamic team that values self-expression and innovation, working in a retail environment that encourages personal growth and creativity. With comprehensive training and support, you'll have the opportunity to thrive in your role while enjoying a competitive salary and benefits. If you're passionate about beauty and eager to make a difference, this is the perfect opportunity for you to shine.

Benefits

Competitive Salary & Commission Scheme

30 days holiday

Access to L’Oréal Staff Shop

Mental health support

Financial advice

Sustainability initiatives

Qualifications

• Enthusiasm for make-up, skincare, or wellness is essential.
• Comfortable engaging with customers and technology.

Responsibilities

• Deliver unforgettable experiences as an Indi Brand Ambassador.
• Achieve individual goals and keep up with trends.

Skills

Make-up knowledge

Customer engagement

Teamwork

Technology comfort

Education

Retail experience

Customer service training

Tools

Tamigo

One Retail

Job description

Working for Loreal Indi Brands nothing gets in the way of good vibes. We make authentic connections and encourage our teams and customers to be unapologetically themselves.

Conventional beauty has never been our thing…We value self-expression, pushing boundaries and empowering our community.

Our brands move at the speed of culture, drive innovation and see the beauty in everything.

We believe that skin knows no gender and one size doesn’t fit all when it comes to Make-Up and have a passion for helping people achieve their own goals. Our teams create a space where people explore, play have fun, and everyone feels welcome.

Join us and become a Brand Ambassador across the L’Oréal Indi Brands including Urban Decay and IT Cosmetics with our Multi-Tasking, Jaw Dropping, long lasting efficacious products.

What you’ll be doing

• Providing an unforgettable experience by being an Indi Brand Ambassador.
• Contributing to your brand, counter community, values and shared goals.
• Achieving individual goals agreed with your counter manager.
• Keeping up to date with the latest Make-Up, skincare and wellness trends. Our teams are all about an unbiased approach to our iconic products.
• Delivering an unforgettable experience through the Indi Brand service.
• Proactively make authentic connections with customers.
• Demonstrate our products that match customer goals, sharing brand stories, product knowledge, tips and hacks.
• Updating new and existing customers about exciting events on counter.
• Eventing and Animating – Bring to life fun and inclusive moments/events across Indi brands creating both on counter events/internal/external link ups.
• Being an Indi Brand advocate – Sharing all about the Indi brand community, our brands and products on internal and external social channels in line with company policies.
• Working as a team to ensure all training is followed and completed.
• Administration- completing individual worksheets daily/weekly online and offline (Tamigo/One Retail).
• Hygiene/ Housekeeping – Ensure all counter standards are met.

What you’ll need

• To be enthusiastic about make-up/skincare or wellness.
• To enjoy making connections with customers and be at ease talking to people about our products and brands.
• A desire to help meet customers needs and create memorable experiences.
• A desire to achieve goals and create activity in store.
• To enjoy working in a Retail environment and as part of a team.
• To be comfortable with technology and happy to engage across our channels.
• Able to work flexibly as per the needs of the business.
• Sufficient right to work in the UK and the right to travel within the UK and Ireland.

Support and development will you receive…

• An Indi brand induction will consist of face to face and online modules in your first 3 months.
• Regular training with your Area Manager, Education Manager and Peers. From Day 1, you will be set up to be part of the Indi Brand Community.
• Education on Service, Retail, Skin Care, Make-Up and Wellness.
• Following this, a full training induction will also be held in our beautiful head office in Hammersmith, London to connect you with the rest of the Indi Brand Community.
• Regular training events where you get your hands on the latest innovation and trend setting products.
• Self learning is at your fingertips, with access to our internal platform that allows you to connect with the wider Indi Brand Community.
• The opportunity to work with your counter manager, Area Manager and Education team to progress into future roles.

Benefits And Rewards…

• Competitive Salary & Commission Scheme.
• Access to 35 brands worth of products within our L’Oréal Staff Shop.
• 30 days holiday (inclusive of BH’s).
• Additional support on Mental health and financial advice is also on offer.
• Working for L’Oréal means you can be a part of our wider workforce to be a part of the sustainability journey we are on…L’Oréal for the future! #Beautythatmovestheworld.

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.