L'Oréal Luxe Brand Ambassador, Sephora Birmingham (37.5 hours)

Avature; Birmingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team dedicated to redefining beauty experiences! This role offers the chance to connect with customers, provide personalized beauty advice, and create memorable moments. You'll be the go-to expert in beauty trends, helping clients discover their unique style while being part of a socially engaged and inclusive environment. With exciting training opportunities and a focus on personal development, this position is perfect for those passionate about beauty and customer service. Embrace your individuality and make a real impact in the beauty industry with a company that values diversity and creativity.

Benefits

Competitive Salary & Bonus Incentives

Staff Shop Access

30 Days Holiday

Discounted Dental Insurance

Gym Membership Discounts

Retail Discounts

Holiday Package Discounts

Qualifications

• Must be adaptable and able to build genuine relationships with clients.
• Strong knowledge of beauty trends and products is essential.

Responsibilities

• Provide personalized experiences to customers while browsing or buying.
• Achieve individual sales targets and contribute to team KPIs.

Skills

Customer Service

Beauty Knowledge

Sales Skills

Social Media Savvy

Relationship Building

Job description

Belonging to the L’Oréal Beauty Squad in Sephora puts you in the heart of what’s new in beauty.

Join the journey of reimagining the beauty experience at L’Oréal Luxe…. And have the freedom to go beyond with #beautythatmovestheworld.

Our brands have real purpose, we celebrate inclusivity and embrace what makes you unique.

Being adaptable in this role is key, offering an unbiased approach where your customers trust YOU.

Are you already one step ahead with beauty trends, enjoy helping people get their beauty fix where authentic connections matter? Then being part of our socially active creative and unique team is where you belong!

You will provide customers with unforgettable personalised experiences whether they are browsing or buying gifts, looking for inspiration or replenishing our ICONIC products.

Who we are looking for:

• You’ll be the go-to expert providing personal recommendations that leave clients feeling confident and ready to conquer the world (or at least their Instagram feed).
• You’re not just here to sell, you’re here to connect! Build genuine relationships with clients, listen to their needs, and help them discover their ultimate beauty routine. From mastering the latest makeup trends to crafting personalised skincare routines to help clients express their unique style.
• From skincare secrets to makeup and fragrance must haves, you’ll be a walking encyclopaedia of beauty knowledge. You will share your expertise, provide unbiased recommendations, and help every client find their perfect match across the Loreal Luxe brands.
• We are all about celebrating individuality and embracing what makes you unique. You will share your passion for inclusivity and create a welcoming space for every beauty lover.
• How “social” are you? You will be digitally savvy and actively engaged with social media trends with a strong social media presence.
• You will inject fun into our brands with inclusive moments/events across both on counter and instore animation.

What you will be doing:

• You will be self-driven and can motivate yourself to achieve individual sales targets, working to achieve the multi-brand KPI’s as set by your team manager.
• You will proactively approach customers in a warm and friendly manner to deliver memorable customer experiences.
• You will ooze passion for our brands and exceptional service, to deliver memorable customer experiences.
• You love keeping up to date with the latest makeup and skincare trends and applications.

Your induction and onboarding will be led by the National Education Manager, and you will work closely with your Retail & Education Manager.

Our trainings are like no other. You will get your hands on all the innovative products from our brands, learn the latest techniques and meet the rest of your beauty community. You will share ideas, support each other and walk away feeling inspired.

The future is yours! We will support your development and progression into other roles across the business.

Benefits And Rewards….

• Competitive Salary & Bonus incentives

• Staff shop with access to 35 brands within our portfolio

• 30 days holiday (inclusive of BH’s)

• Discounted Dental Insurance

• Access to discounts across gym memberships, retailers, and holiday packages!

• Working for L’Oréal means you can be a part of our wider workforce to be a part of the sustainability journey we are on…L’Oréal for the future! #Beautythatmovestheworld

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status.

When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.

Don’t forget to show off your unique style and personality in your application.

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