l&d Systems Specialist

BOOTS; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading health and beauty retailer is seeking an L&D Systems Specialist to optimize their Learning Management System (LMS) and Learning Experience Platform (LXP). This role involves collaboration with stakeholders and external partners, focusing on system enhancements and user experience. Ideal candidates should have experience in Learning & Development systems and strong project management skills. The position offers a generous benefits package, including a retirement savings plan and employee discounts.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to 24/7 counselling and support

Qualifications

• Experience working with Learning & Development systems, such as an LMS or LXP.
• Ability to communicate technical changes clearly for different audiences.
• Strong initiative-led approach, managing your own time and projects effectively.

Responsibilities

• Optimize and maintain the Learning Management System (LMS) and Learning Experience Platform (LXP).
• Work with internal stakeholders and external technology partners.
• Shape the future of learning systems with user experience at the heart of your vision.

Skills

Experience with Learning & Development systems

Strong understanding of system processes

Ability to troubleshoot tech issues

Continuous improvement mindset

Stakeholder management skills

Project management skills

High proficiency in Microsoft Excel

High proficiency in Microsoft PowerPoint

Job description

About the role

L&D Systems Specialist – Location: Nottingham HO Based. Contract - 12 months Secondment/FTC. As the L&D Systems Specialist, you will be responsible for the optimisation and maintenance of our Learning Management System (LMS) and Learning Experience Platform (LXP). This exciting role will work closely with internal stakeholders to understand their vision and our external technology partners to enhance the performance and drive forward key items on their roadmaps. This role will play a critical part in driving continuous improvement, identifying system enhancements, and driving user engagement to the platforms. You will be responsible for shaping the future of learning systems at Boots with the user experience at the heart of your vision.

What you’ll need to have

• Experience working with Learning & Development systems, such as an LMS, LXP or similar platform
• Strong understanding of system processes and the ability to communicate technical changes in a clear, concise, and user-friendly manner for different audiences
• Ability to troubleshoot tech issues, calmly and quickly in a high pressure environment
• A curious individual with a continuous improvement mindset and a drive to optimise the user experience
• Ability to interpret system data to identify trends and improvement opportunities
• Excellent stakeholder management skills, with a confident and collaborative approach
• Strong initiative-led approach, able to manage your own time and projects effectively
• Project management skills
• High level of proficiency in Microsoft Office, particularly Excel and PowerPoint

Nice to have

• Experience managing or influencing system roadmaps and working with vendors to explore new functionality
• Proven ability to gather and analyse user feedback to inform system enhancements
• Familiarity with learning analytics and defining success metrics within L&D platforms
• Experience of working with in a learning and development function within a large organisation

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it\'s with you, we change for the better.

What\'s next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.