L&D Co-ordinator

JR United Kingdom; Warrington; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading company in power engineering solutions seeks an L&D Co-ordinator to join their Training Team in Capenhurst. This role involves managing training logistics, supporting course delivery, and a strong focus on customer service. With opportunities for career development and a supportive working environment, this position is ideal for someone with customer service experience and attention to detail.

Benefits

Flexible working options

25 days annual leave plus bank holidays

Pension contributions (8% from employer)

Private Medical Insurance

Career development opportunities

Group Life Insurance

Income Protection

Critical Illness cover

Qualifications

• Experience in customer-facing roles, reception, hospitality or retail ideal.
• Proficient in MS Office, strong attention to detail, and ability to multi-task under pressure.
• Excellent written and oral communication skills required.

Responsibilities

• First point of contact for training enquiries and managing course delivery.
• Produce, distribute course material, and assist delegates.
• Process bookings and maintain course registers.

Skills

Customer Service

Attention to Detail

Multi-tasking

Communication Skills

Flexibility

Tools

MS Office

Learning Management Systems

CRM Systems

Job description

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EA Technology is a global, independent provider of end-to-end power engineering solutions, supporting customers in managing and operating electrical networks. We’re a well-established, positive culture-based company with innovation and creativity at our core. We’re also a forward thinking business and we live by our values: Collaboration, Creativity, Integrity and Impact. Thisensures employee wellbeing is always at the forefront and our amazing people have the autonomy to do their best work.

We encourage and cultivate individual creativeness, understanding that every person at EA Technology is critical to achieving our company goals. This spirit impacts our internal culture and the positive way we interact which is why so many of our employees stay with us long term.

Due to an internal promotion, we have a vacancy for a L&D Co-ordinator to join ourfantastic Training Team. You will be working closely with a talented team of people with many years’ industry experience who are supportive, collaborative and very inclusive.

***This role requires you to be on-site in Capenhurst near Chester (CH1 6ES) 5 days per week. Please apply ONLY if you live within a reasonable commuting distance***

About the role:

• First point of contact for information on all training enquiries
• Meet and greet delegates, complete registers and carry out face to face feedback sessions when required
• Produce and distribute course material, set out rooms and assist in smooth running of all course delivery
• Liaise with course speakers and attendees prior to and during course delivery
• Process bookings and course payments including PO and invoice processing
• Maintain course registers and distribute joining instructions
• Updating and working within Training Management System
• Responsible for booking of hotels, hire cars etc. to facilitate offsite course delivery
• Assist in compiling post-course financial and statistical reports for internal stakeholders
• Working with key stakeholders at various levels to identify and clarify the requirements and expectations for each course
• Assist with website content updates
• General assistance with EA Training business needs

What we’ll need from you:

• Experience within a customer facing role, reception, hospitality or retail would be ideal
• Proficient in MS Office
• Strong attention to detail with the ability to multi-task under pressure, working to very strict deadlines
• Excellent written and oral communication skills
• Flexibility to adapt to EA Training requirements
• Personable and willing to go the extra mile
• Experience of Learning Management (ePortfolio) systems would be an advantage as would experience working with CRM systems

What we can offer you:

At EA Technology, we believe in growing with our people. In addition to a great working environment, we offer you:

• Up to £27,000
• Career development opportunities: We offer genuine pathways for growth within our company.
• Work-life balance: With flexible working options, we support our employees in balancing their professional and personal lives.
• Holidays: 25 days of annual leave, plus bank holidays, with an extra day for every three years completed (up to a maximum of 30 days). Ability to buy an additional 5 days.
• Pension contributions of 8% from the employer (or cash equivalent).
• Comprehensive benefits, including Group Life Insurance, Income Protection, and Critical Illness cover (or cash equivalents).
• Private Medical Insurance (single cover or cash equivalent).
• A truly collaborative and supportive work environment where amazing colleagues inspire each other every day!