L&D Admin and Data - L&D Admin & Data Manager

Whitbread; Dunstable; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the hospitality sector is seeking an L&D Admin Manager to oversee the administration of their Learning Management System. This role involves managing training programmes, leading a team, and ensuring compliance with policies. The ideal candidate will have strong organizational skills, experience in L&D, and proficiency in data analysis tools like Excel and Power BI.

Benefits

Annual performance bonus up to 30% of base salary

Family BUPA healthcare

Discounts on Premier Inn stays and restaurant brands

Up to 10% matched pension

25 days holiday

Company Share Save Scheme

Qualifications

• Experience in administration and data management within high-volume processes.
• Experience with Learning Management Systems.
• Exceptional organizational and project management skills.

Responsibilities

• Oversee LMS administration and ensure successful training events.
• Deliver key L&D metrics through reporting tools.
• Lead the L&D Admin team and maintain accurate training records.

Skills

Organizational skills

Project management

Data analysis

Leadership

Tools

Excel

Power BI

Job description

L&D Admin and Data - L&D Admin & Data Manager

20 May 2025

L&D Admin Manager

Location: Dunstable, hybrid working, minimum 3 days per week in the office.

At Whitbread, we’re passionate about helping people grow. We’ve built a proud reputation for developing our teams, supporting them to build their skills, thrive in their roles, and advance in their careers.

Our Learning Management System (LMS) is vital to this mission, supporting tens of thousands of our team members across the UK. We’re seeking a Learning and Development Admin Manager to ensure its smooth operation and to keep our training programmes industry-leading.

As L&D Admin Manager, you’ll be the primary contact for all training administration, ensuring our programmes run efficiently and effectively. You’ll manage delegate bookings, coordinate training activities, support our learning systems, and help ensure our people have the resources they need to excel daily.

Reporting to the Head of People Shared Services, you will lead a team of three and collaborate closely with the L&D team to ensure seamless system access and content delivery for both our support centre and operational teams.

Why you’ll love it here:

• Bonus: Annual Whitbread performance incentive worth up to 30% of base salary
• Healthcare: Family BUPA healthcare
• Discounts: Up to 60% off on Premier Inn stays and 25% off on our restaurant brands
• Up to 10% Matched Pension, 25 Days holiday, and Company Share Save Scheme

What you’ll do:

• Oversee LMS administration, ensuring events are scheduled, attended, and successful.
• Collaborate with the Digital Learning Manager to maximize LMS utilization for an excellent learning experience.
• Deliver key L&D metrics through reporting tools to track engagement, compliance, and completion.
• Lead the L&D Admin team, maintaining accurate training records and bookings, ensuring compliance with policies and regulations.
• Coordinate with L&D Managers for management development programmes, liaising with external facilitators as needed.
• Lead, coach, and set strategic direction for the administrative team.

What we need:

• Experience in administration and data management within high-volume processes, ideally in L&D, HR, or Resourcing, within multi-site operational businesses (hospitality, retail, leisure, tourism).
• Experience with Learning Management Systems and leveraging technology for process efficiency.
• Exceptional organizational and project management skills, capable of managing multiple projects and adapting to changing priorities.
• Advanced Excel and data analysis skills, with experience in Power BI or similar tools, and the ability to present data effectively to stakeholders.
• Leadership qualities: a motivator who recognizes and develops talent.

Join our HR team at Whitbread, where our people are at the heart of our success. We aim to create an environment where everyone can thrive—individuals, teams, guests, and brands alike.