KYC Onboarding Associate

IFX Payments; Amersham; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

25 days leave

Birthday day off

Pension via salary exchange

Bonus scheme

Healthcare access

Cycle to work

Flexible benefits

Wellbeing resources

Job summary

IFX Payments is seeking a KYC Onboarding Associate in the UK. The role focuses on conducting thorough client due diligence (CDD) and enhanced due diligence (EDD) checks in line with AML/KYC regulations while ensuring onboarding processes comply with regulatory standards.

The position requires meticulous attention to detail, strong analytical skills, and the ability to manage multiple tasks under pressure. Occasional travel to the London office is expected.

Qualifications

• Experience in Financial Services or a similar regulated industry is advantageous.
• Strong attention to detail and ability to manage multiple tasks in a deadline-driven environment.
• Analytical and process-oriented mindset with a focus on continuous improvement.
• Excellent communication and stakeholder management skills.
• Commitment to continuous learning and adapting to changing regulatory landscapes.
• Collaborative and inclusive approach with strong work ethic.
• Willingness to travel to the London office once a month.

Responsibilities

• Conduct CDD and EDD checks per AML/KYC regulations.
• Ensure onboarding processes meet regulatory standards.
• Review and verify documentation for compliance.
• Identify and elevate potential risks to the KYC Onboarding Manager.
• Serve as first point of contact for KYC queries.
• Request missing documentation from clients and clarify requirements.
• Maintain onboarding records in internal systems.
• Support audits, reporting and process improvements.
• Suggest process improvements to enhance efficiency.

Skills

CDD/EDD checks

AML/KYC compliance

Regulatory knowledge

Detail-oriented

Analytical mindset

Stakeholder management

Communication skills

Team player

Job description

Overview Of The Role

The KYC Onboarding Associate is a vital role within our organisation, responsible for conducting the customer onboarding process. This position requires a high level of diligence, analytical skills, and previous experience in a due diligence role would be advantageous. The ideal candidate will be proactive, detail-oriented, and committed to maintaining the highest standards of compliance and risk management.

Key Responsibilities

• Conduct thorough and accurate client due diligence (CDD) and enhanced due diligence (EDD) checks in accordance with AML/KYC regulations.
• Ensure all onboarding processes adhere to regulatory and compliance standards.
• Review and verify documentation to ensure compliance with internal policies and regulatory requirements.
• Identify and elevate potential risks or red flags to the KYC Onboarding Manager.
• Act as the first point of contact for KYC-related queries, providing timely and professional responses to clients.
• Communicate effectively to obtain required documentation and clarify requirements with clients.
• Maintain accurate records of onboarding activities within internal systems.
• Support the KYC Onboarding Manager with audits, reporting, and process improvement initiatives.
• Identify opportunities for improving processes and suggest innovative solutions to enhance efficiency.

Skills, Knowledge and Expertise

• Experience in Financial Services or a similar regulated industry is highly advantageous.
• Strong attention to detail and ability to manage multiple tasks in a deadline-driven environment.
• Analytical and process-oriented mindset, with a focus on continuous improvement.
• Excellent communication and stakeholder management skills.
• Commitment to continuous learning and adapting to changing regulatory landscapes.
• A true team player with a winning mentality and strong work ethic committed to continuous improvement and high performance
• Adaptable, tenacious and flexible who is able to perform under pressure
• A collaborative approach to working with others and committed to an inclusive environment
• Willingness to travel to the London office once a month.

Benefits

• Time to Recharge
  • 25 days’ annual leave, plus bank holidays
  • An extra day off for your birthday
  • Holiday loyalty scheme rewarding long-term service
  • Work abroad scheme for added flexibility
• Financial Wellbeing
  • Competitive pension scheme via salary exchange
  • Annual discretionary bonus scheme (eligible after probation)
  • Financial education, planning & coaching platform
  • Interest-free Season Ticket Loan for London travel
  • Salary exchange nursery fee scheme
• Health & Wellbeing
  • Life Insurance
  • Healthcare platform including:
  • Cashback on dental, optical & physio
  • Virtual GP access
  • Mental health and stress support helplines
  • Additional wellbeing resources
• Family & Lifestyle Support
  • Enhanced parental leave
  • Cycle to work scheme
  • Flexible benefits that support everyday life
• Growth & Career Development
  • Career development and progression tools
  • Opportunities to grow within a fast-scaling international business
• A Great Team Culture

From sporting events and pub nights to seasonal celebrations and socials, we make time to connect and celebrate together.

Diversity & Inclusion

We believe that diversity and inclusion are essential to our success. We are committed to fostering a culture where everyone feels valued and respected, regardless of their background, identity or experiences. By embracing diverse perspectives and promoting equity, we aim to create an environment where all employees can perform and reach their full potential.

What’s next?

• You must be eligible to work in the UK to be considered for this position.
• Full background checks will be carried out on all successful candidates.