KYC/AML Manager: International Financial Crimes

Experis; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Experis Austria on behalf of its client, a large global financial services brand, seeks an experienced KYC/AML Manager to oversee international financial crime initiatives. The role is Inside IR35, hybrid with 3 days onsite in London/Sussex, and requires strong project leadership.

You'll lead efforts to close KYC data gaps, develop implementation plans, and deliver merchant refresh strategies to meet regulatory obligations while preserving a seamless merchant experience.

Qualifications

• Operational Excellence, Compliance or related discipline with multi-domain exposure.
• Strong project management and change management experience with urgency.
• Proven analytical skills for qualitative and quantitative analysis.
• Ability to partner with a broad network of colleagues to resolve issues.
• Excellent interpersonal and communication skills with senior leaders.

Responsibilities

• Support data-gap closure for KYC across Europe, coordinating with business, technology and Compliance.
• Define and plan point-of-state merchant refresh strategies with multiple teams.
• Identify, assess, prioritize and manage risks and issues.
• Oversee project coordination, planning and reporting for leadership.
• Create end-to-end process documentation for new/expanded processes.
• Contribute to leadership presentations with status updates and resolutions.
• Build proactive relationships across 1st and 2nd lines and with external partners.
• Support colleague engagement initiatives.

Skills

Project management

Compliance

Operational Excellence

Change management

Analytical skills

Stakeholder management

Interpersonal skills

Communication

Learning mindset

Adaptability

Job description

My client a large global financial services brand is looking for an experienced KYC/AML Manager with extensive experience in International Financial Crimes. The role is Inside IR35 and hybrid based 3 days onsite but there are a number of locations in London & Sussex that you can be based out of.

This role is responsible for leading initiatives to close KYC gaps in our merchant data - support leadership with the development of an implementation plan for Project milestones owned by Financial Crime Strategy & Operations, as well as defining, socialising and delivering a merchant refresh strategy to better enable the business to fulfil its regulatory obligations whilst ensuring a seamless merchant experience.

Key Responsibilities

• Support local market KYC data gaps closure across Europe, leveraging project management, stakeholder management and analytical skills. Delivery on this effort will require collaboration across several stakeholder groups across the 1st line including the business and technologies as well as Compliance and an external partner.
• Support and contribute to the definition and planning of point of next and future state merchant refresh strategies, working with multiple teams across the 1st line including the business, servicing and technologies as well as Compliance and potentially external partners.
• Ensure timely identification, assessment, prioritisation and management of risks and issues.
• Manage project oversight and coordination, contributing to project planning, monitoring progress, preparing and maintaining project documentation including reporting for leadership.
• Develop end to end process documentation for new and expanded processes as required.
• Contribute to senior leader presentations to present status updates, risks/issues and resolutions in a clear and transparent way.
• Build proactive relationships with stakeholder groups across the 1st and 2nd lines.
• Contribute in an impactful way to our colleague engagement programme.

Minimum Qualifications

• Experience in Operational Excellence, Compliance, Operational Risk or a related discipline, ideally in more than one of these disciplines.
• Experience in business process improvement and change design.
• Proven project management skills and strong change management experience with sense of urgency for driving projects forward.
• Proven analytical skills, with proficiency in qualitative and quantitative analysis.
• Demonstrated ability to partner with a broad network of colleagues to drive effective issue identification and resolution.
• Demonstrated interpersonal skills to work across a wide range of teams and build effective working relationships.
• Strong communicator, with experience of engaging with senior management.
• Desire to learn and continuously searching to understand industry best practices and find creative solutions.
• Self-starter with high intellectual curiosity, attention to detail and an ability to adapt to change.
• Ability to thrive in a fast paced and fluid business environment.

In-depth knowledge of merchant acquiring and/or Financial Crimes is an advantage