Korean/English&Nbsp;Speaking&Nbsp;Customer&Nbsp;Service&Nbsp;Agent - Remote

Mulberry Recruitment; Reading; Remote; GBP 25,000 - 35,000; Full time

Job summary

A recruitment agency is seeking a Bilingual Korean/English Speaking Customer Service Agent for a remote, full-time position. Responsibilities include managing customer relationships and handling communications effectively. Candidates should have strong customer service skills and the ability to manipulate data. This role offers a 12-18 month contract, giving you the flexibility to work from home.

Qualifications

• Fluent in Korean and English.
• Experience in customer service roles is preferred.
• Strong ability to manipulate data.

Responsibilities

• Manage relationships and briefing requirements.
• Answer emails and calls efficiently.
• Work with colleagues on successful campaigns.
• Present data results to clients.
• Liaise with customers during project coordination.

Skills

Bilingual Korean/English

Customer Service Skills

Data Manipulation

Initiative

Job description

Overview

Korean/English Speaking Customer Service Agent

Location: Work From Home

Type: 12-18 Month Contract

Hours: Full Time, Mon-Fri, 1am-10am

Responsibilities

Our client are looking to recruit Bilingual Korean/English Speaking Customer Service Agents for their exciting new campaign. This is an ongoing temporary role, working from home, full time.

• Managing the relationship and briefing requirements
• Answering email and calls in a timely and efficient manner
• Working with colleagues to run successful campaigns
• To manipulate data and present data results to the clients in the required format
• To liaise with customers as part of the project co-ordination processes
• Ability to use own initiative and apply common sense to all work situations