Knowledge Manager / Analyst

National African-American Insurance Association (NAAIA); United Kingdom; Hybrid; GBP 35,000 - 65,000; Full time

Job summary

Join a forward-thinking company as a Knowledge Manager/Analyst, where you'll leverage your analytical skills to drive industry insights and support growth initiatives. Collaborate with industry leaders to develop impactful content and events while becoming a subject matter expert on key trends. This hybrid role offers flexibility, allowing you to work from various locations while fostering an inclusive culture that values professional development. Make a meaningful impact in a vibrant environment that prioritizes diversity and innovative solutions.

Benefits

Professional Development Opportunities

Inclusive Culture

Flexible Work Environment

Qualifications

• Proven analytical skills specific to BBE research methodology.
• Excellent verbal and written communication skills.

Responsibilities

• Lead as subject matter expert on 2-3 Industries.
• Research industry trends and create thought leadership material.

Skills

Analytical Skills

Verbal Communication

Written Communication

Presentation Skills

CRM Experience

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Tools

CRM Software

Microsoft Office Suite

Job description

We are seeking an inquisitive and analytical individual to join our Industry team.

The MMB Industry team provides guidance, content and insight to colleagues across MMB around how an Industry-led approach to sales and consulting helps have differentiated growth-led conversations with our clients and prospects.

The Knowledge Manager/Analyst will take ownership of selected Industries and act as the subject matter expert on BBE-linked issues and priorities affecting those Industries and what this means for our clients and prospects.

You will lead in the researching and development of Industry content and events in collaboration with the Industry Leaders and assist in team projects as necessary.

This is a hybrid role that has a requirement of working at least three days a week in the office. Location is flexible and can be based out of our Birmingham, Bristol, Chichester, Edinburgh, Glasgow or Manchester offices.

We will count on you to:

• Lead as main subject matter expert on 2-3 Industries, in collaboration with Industry Leader
• Proactively research industry trends and drive / create thought leadership, issues-led growth material, and events which support our growth agenda through Industry-fronted consulting
• Develop new propositions as appropriate led by Industry need
• Drive the growth of MMB's revenue and client book across a number of defined Industries / set of sub-Industries, through supporting the Industry Leader and Industry Practice Leaders.
• Become subject matter expert on BBE Issues / Megatrends affecting the Industry, and how this translates into EH&B and MMB/MMC solutions
• Identify and drive engagement and collaboration with, and act as external representative for Industry within wider UK Industry landscape (press, trade associations etc...)
• Help in coordination of regular Industry roadshows across UK MMB offices (travel required)

What you need to have:

• Proven analytical skills, including qualitative and quantitative analysis, specific to BBE research methodology
• Excellent verbal and written communication skills
• Good presentation skills, both in person and virtually
• Previous CRM based experience, including managing contacts and opportunities
• Well-developed knowledge of Microsoft Outlook, Excel, Word and PowerPoint

What makes you stand out?

• Previous experience researching clients and Industries

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.