Knowledge Management Systems Analyst

Digital Data Foundation; Greater London; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Benefits package

Job summary

A leading legal technology firm in Greater London is looking for a Knowledge Management Systems Analyst. The ideal candidate will have 2-3 years of experience within legal technology. Responsibilities include supporting KM technology projects, conducting user training, and collaborating with practice groups on data collection. Excellent communication, project management skills, and a strong understanding of information systems are essential for success in this role. The position offers a competitive salary and benefits.

Qualifications

• 2-3 years of progressive experience in a legal technology focused role.
• Good understanding of classification principles and enterprise search.
• Well organised with excellent project management skills.

Responsibilities

• Support KM technology projects and BAU.
• Conduct user training and support.
• Work with practice groups to design data collection and usage reports.
• Work with practice groups to design data points and collection thresholds
• Profile and trigger design, workflows, usage reports, data mapping and user admin.
• Designing Chambers templates, profile manager oversight, exploring content management, ingestion of external content.

Skills

Knowledge of information systems

Excellent communication

Project management skills

Tools

Enterprise search

Job description

About the job Knowledge Management Systems Analyst

£ Excellent Salary + Benefits - London

James Carrera of Digital Data Foundation has been retained to source a paralegal or information services professional looking to further their career in legal knowledge management in an innovative firm, supporting Globalsystems & process providing a firm foundation in the world of LawTech

Responsibilities

Cross functionally support KM technology projects (including new projects, phased releases, system migrations and version upgrades) and support KM system business as usual (BAU).

• Support KM projects in the pipeline through testing, user training and support.
• Systems support; user adoption, use and queries.
• Work with practice groups to design data points and collection thresholds
• Profile and trigger design, workflows, usage reports, data mapping and user admin.
• Designing Chambers templates, profile manager oversight, exploring content management, ingestion of external content.

Experience

With circa 2-3 years of progressive experience in a Legal Technology focused role within a Legal services or Vendor;

• Good understanding of information systems and classification principles including experience management and enterprise search.
• Excellent communicator, able to work with people of varying levels of seniority and technical experience and through a variety of mediums
• Well organised with good administration and project management skills
• Great listener, persuasive and anexcellent negotiator in the adoption of new processes.