Knowledge and Information Manager (Band 4/HEO)

Health and Safety Executive; North Tyneside; On-site; GBP 36,000 - 42,000; Part time

Job summary

The Health and Safety Executive is seeking a Knowledge and Information Management Manager to oversee information management functions and promote best practices. This role involves providing training, managing a team, and advising on information governance while fostering a culture of effective information handling within the organization.

Benefits

Flexible working options

Learning and development tailored to your role

Family friendly policies

Access to Civil Service Pension Scheme

25 days annual holiday increasing to 30 days after 5 years

Qualifications

• Good understanding of information management principles, governance and security.
• Experience in designing, developing, and delivering effective training programs.
• Ability to effectively communicate IM concepts to diverse audiences.

Responsibilities

• Provide expert advice on information management best practices.
• Develop and deliver training programs on information governance and security.
• Lead a team of KIM specialists and manage their performance.

Skills

Information Management Principles

Communication

Problem Solving

Leadership

Tools

Microsoft 365

Job description

Aberdeen, Ashford (Kent), Basingstoke, Birmingham, Bootle, Bristol, Buxton, Cardiff, Carlisle, Carmarthen, Chelmsford, Crewe, Edinburgh, Glasgow, Inverness, Leeds, Milton Keynes, Newcastle-upon-Tyne, Norwich, Nottingham, Oxted, Plymouth, Sheffield, Wrexham, York

Job Summary

As a UK regulator, HSE collects, processes, and produces a huge amount of information relating to our regulatory activities and we have legal obligations as a government department to ensure that we are managing this information in accordance with our statutory obligations and can be both accountable and transparent in our decision making.

An exciting opportunity is available for a Band 4 (HEO) Knowledge and Information Management Manager to join our Information Management Team (IMT). The post holder will provide day-to-day management support to HSE on all aspects of information management, promoting best practice, designing and delivering training programs to enhance staff understanding and skills in managing information effectively, making the best use of new technologies and responding to the changing needs of the organisation.

The post holder will have the opportunity to engage with a wide range of colleagues within HSE and requires a high standard of communication, problem solving, technical knowledge and skills, as well as being flexible & pragmatic.

Part time working hours are available for this role. We can accept part time applicants who can commit to working a minimum of 30 hours per week.

Job Description

Key Responsibilities

• Provide expert advice to colleagues at all levels on information management (IM) best practice working closely with Information Governance and HSE Security teams.
• Develop and deliver training programs on various topics, including information governance, information security, data privacy, and the use of information systems. Monitoring completion and the effectiveness of training programs, making adjustments as needed.
• Create and implement awareness campaigns to promote IM best practices and encourage staff to adopt responsible information handling practices. Support the modernisation and delivery of an information management service including building capability and developing knowledge and skills in the evolving world of knowledge and information management including Microsoft O365 products and information and record management tools
• Actively engage with KIM professionals across government and other stakeholders to develop own knowledge and advise and support HSE on emerging issues and trends
• Support HSE’s Information Asset Owners and HSE’s Data Protection Officer to manage risks, providing performance and compliance data, undertaking information audits where required using available tools and technologies to help manage data governance.
• Support HSE’s Departmental Records Officer (DRO) to fulfil HSE’s legal obligations under the Public Records Act including the management and assurance of the HSE’s Information Lifecycle, from creation to disposal
• Lead a team of KIM specialists including direct line management responsibility for approx. 3 B5/EOs undertaking 1-2-1s at least every 8-weeks, setting team and individual’s performance objectives, ensuring training and development plans are in place, as well as managing attendance, leave and sickness etc.
• Assist in the development, review and maintenance of HSE’s Information Management Strategy, Information Governance, Policies, Procedures and Guidance. Engaging and supporting the HSE’s directorates and divisions in the definition of their Information Management requirements, looking for practical and innovative information management solutions.
  
  

Key Responsibilities

• Provide expert advice to colleagues at all levels on information management (IM) best practice working closely with Information Governance and HSE Security teams.
• Develop and deliver training programs on various topics, including information governance, information security, data privacy, and the use of information systems. Monitoring completion and the effectiveness of training programs, making adjustments as needed.
• Create and implement awareness campaigns to promote IM best practices and encourage staff to adopt responsible information handling practices. Support the modernisation and delivery of an information management service including building capability and developing knowledge and skills in the evolving world of knowledge and information management including Microsoft O365 products and information and record management tools
• Actively engage with KIM professionals across government and other stakeholders to develop own knowledge and advise and support HSE on emerging issues and trends
• Support HSE’s Information Asset Owners and HSE’s Data Protection Officer to manage risks, providing performance and compliance data, undertaking information audits where required using available tools and technologies to help manage data governance.
• Support HSE’s Departmental Records Officer (DRO) to fulfil HSE’s legal obligations under the Public Records Act including the management and assurance of the HSE’s Information Lifecycle, from creation to disposal
• Lead a team of KIM specialists including direct line management responsibility for approx. 3 B5/EOs undertaking 1-2-1s at least every 8-weeks, setting team and individual’s performance objectives, ensuring training and development plans are in place, as well as managing attendance, leave and sickness etc.
• Assist in the development, review and maintenance of HSE’s Information Management Strategy, Information Governance, Policies, Procedures and Guidance. Engaging and supporting the HSE’s directorates and divisions in the definition of their Information Management requirements, looking for practical and innovative information management solutions.
  
  

Person specification

Essential Skills And Criteria

• Good understanding information management principles, governance and security.
• Experience in designing, developing, and delivering effective training programs
• Ability to effectively communicate IM concepts to diverse audiences and build strong relationships with colleagues.
• Good knowledge of Microsoft 365
• Leadership/management skills with experience of building capability in teams
• Demonstrable planning and organisational skills with the ability to problem solve and prioritise workloads
  
  

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Managing a Quality Service
• Changing and Improving
  
  

We only ask for evidence of these behaviours on your application form:

• Communicating and Influencing
  
  

Alongside your salary of £36,235, Health and Safety Executive contributes £10,497 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• Competitive rates of pay
• Access to the highly competitive Civil Service Pension Scheme to which HSE contribute 28.97%, far more than in the private sector
• Family friendly policies and working hours to help balance your home life and career
• Carer friendly policies to help create a supportive working culture
• 25 days annual holiday increasing to 30 days after 5 years' service, plus bank holidays and 1-day Civil Service privilege leave
• Parental leave benefits
• As a member of HSE you will gain access to a wide range of fantastic benefits that you can take advantage of such as the Cycle to Work Scheme, E-Gift Cards and Vouchers via our partner EdenRed
  
  

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Application Information

As part of your application, you will be invited to complete an anonymised CV which should include your career history, experience, and qualifications.

You will be asked to complete an anonymised Personal Statement, of no more than 500 words, which demonstrates how you meet the essential skills and criteria of the job advert.

You will also be asked to complete one 250 word Behaviour Statement.

Application Guidance

Please access the following link for guidance on how to apply and how to complete a Personal Statement https://www.civil-service-careers.gov.uk/how-to-apply/

You will be assessed against relevant experience at application and interview against the Knowledge and Information Management framework here GKIM_Skills_Framework_-_static.docx

Sift Information

At Sift, you will be assessed on your Personal Statement and the lead behaviour 'Communicating and Influencing.'

Please note your CV will be used for information purposes only.

If we have large volumes of applications, we may initially sift on the lead behaviour. If you pass the benchmark for this behaviour, we will then assess your personal statement.

The sift will take place week commencing 14th July 2025.

Interview Information

Interviews will take place via Microsoft Teams during week commencing 28th July 2025.

You will be assessed against your experience, the behaviours detailed within the job advert and strength based questions.

AI Tools & Platforms

During the application process candidates are allowed to utilise AI (artificial intelligence) platforms and Tools to support them in writing their Behaviours, CVs and Personal Statements. However, all information submitted must be factually accurate. This includes presenting the ideas and experience of others, or those generated by artificial intelligence, as your own. All presented information will be assessed at the Interview Stage.

Sponsorship

This role is not open to application from those who will require sponsorship under the points based system. Should you apply for this role and require sponsorship your application will be rejected, and any provisional offers of employment will be withdrawn.

Security Clearance

Due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and, Home Office approval for indefinite leave to remain within the UK.

Further Information

Please note that a Reserve List will be held for the period of up to 12 months. There is no guarantee you will be offered a role from our reserve lists, so if you see a vacancy on Civil Service Jobs that you are interested in, we recommend you apply.

HSE reserve the right to conduct additional checks, including Google and social media checks, when recruiting candidates into a role within HSE. These checks will be carried out in line with the Civil Service Commission Principles, and if used all candidates will be subject to these additional checks.

From 23rd June 2025, if you are successful at interview, as part of your pre-employment checks, HSE’s Recruitment Team are required to check your details against the Internal Fraud Hub (IFH), using your personal details – name, NINO, and date of birth. If you are included on the database, you will be refused employment. If you believe that there has been an error in the inclusion of your data and wish to make an appeal, please contact the CO email box [e-mail] .

Details of the types of internal fraud/dishonesty covered by this process are defined by the Cabinet Office and can be found here Internal Fraud Register privacy notice - GOV.UK

It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in their application. For a summary of HSE terms and conditions as part of Civil Service Reform, please see the attached HSE Terms and Conditions document.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

HSE is proud to be a part of the Disability Confidence Scheme (DCS). As a Disability Confident employer, we positively welcome applications from disabled people. We are committed to making workplace adjustments to ensure anyone can participate in the recruitment and selection process.

We offer a guaranteed interview scheme for all disabled applicants who provide evidence of meeting the minimum requirements necessary for the post.

If, during the application or interview process, you require any assistance due to a disability or a medical condition, please contact us at the email address below to discuss how we can support you. For example if you have a disability, and you need an application form in an alternative format or you would like to know more about our recruitment process, please contact: [e-mail]

If successful in securing your role, HSE can provide suitable workplace adjustments to support you throughout your career with HSE.

Any move to HSE from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility here

Please note, if you are a current civil servant and you are currently undergoing any of the following formal actions your application will not be progressed any further; Formal discipline action, any formal action regarding attendance, poor performance or any restriction of duties as a result of disciplinary action.

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : Gary Rooney
• Email : [e-mail]
  
  

Recruitment team

• Email : [e-mail]
  
  

Further information

If you believe that Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition have not been met, you can raise a complaint by emailing: [e-mail] or by writing to HSE at the following address: HR Resourcing Team, 2.3 Redgrave Court, Merton Road, Bootle, Merseyside, L20 7HS. If you are not satisfied with the response you receive from the Department, you can contact Civil Service commissioners: https://civilservicecommission.independent.gov.uk/code/civilservicecodecomplaints/