KMMS-265-25 - Research Administrative Coordinator

University of Kent; Canterbury; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

The University of Kent is seeking a highly organised individual for the role of Research Administrative Coordinator. This role involves providing essential administrative support across research activities, improving stakeholder experience, and ensuring compliance with policies. The position offers a hybrid working environment, competitive leave, and a supportive culture.

Benefits

Hybrid working options

43 days' leave per year

Excellent pension scheme

Corporate healthcare plan

Qualifications

• Experience of delivering high-quality service and improving stakeholder experience.
• Ability to deal confidently and diplomatically with stakeholders.
• Strong organizational skills to manage competing demands.

Responsibilities

• Provide administrative support to research team ensuring efficient service to students and staff.
• Handle complex inbox enquiries relating to policies or procedures.
• Assist with research-related events and activities.

Skills

Customer focus

Communication

Interpersonal skills

Problem solving

Organisation

Job description

Are you highly organised? Do you enjoy designing and developing administrative systems to improve stakeholder experience? If so, this may be the role for you.

The role will work as a key member of the expanding KMMS Research Team providing an accurate and effective central administrative support function across the breadth of research activities, and setup processes.

As theResearch Administrative Coordinatoryou can expect to be involved in:

• Working as a key member of the Research Team, providing administrative support that ensures an efficient and effective service to students, staff and external colleagues and supports the achievement of KMMS research deadlines.
• Receiving and responding to research inbox enquiries including some complex or non-routine enquiries which will require a sound knowledge of policies or procedures within KMMS, Kent and Christ Church, as well as problem solving skills.
• Supporting the wider research related events and activities at KMMS.

What will you bring to the role?

• A clear customer focus and substantial experience of delivering a high-quality service and improving the student and staff experience
• Excellent communication and interpersonal skills, giving the post holder the ability to deal confidently and diplomatically with a range of stakeholders at all levels, both in person and online.
• A high level of organisation with the ability to prioritise own workload and deliver to deadlines in a pressured start-up environment.

What we can offer in return:

As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:

• Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs)
• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
• Excellent pension scheme with generous employer contributions
• Corporate employee-funded healthcare plan, in partnership with Benenden Health

For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent

We are ambitious for our people, our communities and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/

Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact [e-mail] quoting reference number KMMS-265-25.

Are you highly organised? Do you enjoy designing and developing administrative systems to improve stakeholder experience? If so, this may be the role for you.

The role will work as a key member of the expanding KMMS Research Team providing an accurate and effective central administrative support function across the breadth of research activities, and setup processes.

As theResearch Administrative Coordinatoryou can expect to be involved in:

• Working as a key member of the Research Team, providing administrative support that ensures an efficient and effective service to students, staff and external colleagues and supports the achievement of KMMS research deadlines.
• Receiving and responding to research inbox enquiries including some complex or non-routine enquiries which will require a sound knowledge of policies or procedures within KMMS, Kent and Christ Church, as well as problem solving skills.
• Supporting the wider research related events and activities at KMMS.

What will you bring to the role?

• A clear customer focus and substantial experience of delivering a high-quality service and improving the student and staff experience
• Excellent communication and interpersonal skills, giving the post holder the ability to deal confidently and diplomatically with a range of stakeholders at all levels, both in person and online.
• A high level of organisation with the ability to prioritise own workload and deliver to deadlines in a pressured start-up environment.

What we can offer in return:

As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:

• Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs)
• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
• Excellent pension scheme with generous employer contributions
• Corporate employee-funded healthcare plan, in partnership with Benenden Health

For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent

We are ambitious for our people, our communities and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/

Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact [e-mail] quoting reference number KMMS-265-25.

We particularly welcome applications from black, Asian and minority ethnic candidates as they are under-represented at this level in this area

*Occasionally we may need to close a vacancy before the published deadline due to a high number of applications being received, therefore we strongly advise you to submit your application as soon as possible. (All vacancies will be open for at least one week.)

We prioritise applications from current University of Kent redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward.

Applications must be made via the University’s online application system; CVs or details sent directly to the department or via email cannot be considered.

The University of Kent values diversity and promotes equality at all levels.