KM226338 - RCH Main Receptionist

NHS Scotland; Aberdeen City; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading healthcare provider in Scotland is seeking a part-time Receptionist to deliver comprehensive support to patients and staff at the Main Reception of Royal Cornhill Hospital. This role requires excellent communication, interpersonal skills, and prior experience in a reception or similar admin role. Successful candidates will manage a busy reception environment and work on a 4-week rota system, including weekends. Applications are open to all qualified individuals.

Qualifications

• Previous Receptionist or relevant Admin/Clerical Support experience.
• Ability to deal with a busy reception environment.
• Experience in Customer/Patient Service.

Responsibilities

• Provide service delivery to patients, staff, and visitors.
• Accurately record information.
• Work as part of a team on a rota system.

Skills

Excellent communication skills

Interpersonal skills

Ability to use office equipment

Confidentiality

Sensitive approach

Education

Higher Grade Secretarial or equivalent experience

Minimum of 5 Standard Grades including English

Job description

We are looking for a candidate with previous Receptionist experience, or similar Admin/Clerical Support experience or Customer/Patient Service experience, to provide an efficient and comprehensive service delivery to patients, staff and visitors, across the Mental Health and Learning Disability services. This post will be based at the Main Reception at Clerkseat Building, Royal Cornhill Hospital.

The successful candidate will have excellent communications and interpersonal skills as well as being able to accurately record information. An ability to use office equipment e.g. computer, emails and the ability to deal with the demands of a busy reception are essential. Excellent communications skills, confidentiality and a sensitive approach to dealing with clients are also essential for this post.

This is a Part Time post and the successful candidate will work as part of a team on a 4-week rota system alongside four other receptionist colleagues. The successful candidate will be contracted to work two out of four weekends (Saturday and Sunday), with shift patterns/hours any time between 7am and 10pm.

Candidates should be qualified in Higher Grade Secretarial or equivalent experience with a minimum of 5 Standard Grades or equivalent including English.

Interviews will take place on 24 October 2025.

As a disability confident employer we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you need us to make any adjustments during the recruitment process, please let us know by contacting our recruitment team at the earliest opportunity. Email us at [e-mail].

Shortlisted candidates will be invited to attend the interview in person. Alternative arrangements or adjustments will be considered in the event there are circumstances that may prevent candidates attending in person to ensure it is inclusive and accessible to all.

Informal enquiries to: Sara-Jane Beedie, Assistant Support Manager, tel [phone] or email: [e-mail] / Craig Wren, Business Support Manager email: [e-mail]

Please note this post may close early due to volume of applications

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Additional Information For Candidates

You should apply for this post by completing the application process on Jobtrain.

DO NOT upload a CV as this will not be used for short listing purposes.

Posts close at midnight on the indicated date unless the advert states otherwise. Post may close early due to volume of applications.

• Please note - If this post operates within Aberdeen City Low Emission Zone, you will be responsible for all costs associated with entering.

NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.