Kitchen team member

Pret A Manger (Europe) Ltd; Preston; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Pension scheme

Healthcare cash plan

Free food and drink while you’re工作

Club Pret Membership

Loyalty awards

Marketplace discounts

Flexible working hours

Job summary

Pret A Manger (Europe) Ltd in London is seeking a Team Member to greet customers, prepare freshly made food, and support daily shop operations. You will be the smiling face on the shop floor, delivering great service in a fast-paced environment.

We offer an hourly rate of £12.80, with an extra £5 per hour for 3-5am shifts after training, 28 days of annual leave, pension, healthcare, staff meals, Club Pret discounts, and flexible hours to fit your life.

Responsibilities

• Be the smiling face of our shop floor and prepare delicious, freshly made food.
• Deliver outstanding customer service with best-in-class training.

Job description

49-52 Bow Lane London EC4M 9DJ

Hello, we’re Pret Proud makers of freshly made food, organic coffee and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing.

We’re growing fast on our mission to be the hospitality employer of choice everywhere we operate – so it’s an exciting time to hop on board.

Growing good things Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. Growth is at the heart of everything we do – from supporting our people to grow in confidence and skills to pursue their unique paths, to figuring out how to make our food and coffee even more delicious and accessible.

Our Teams 85% of our Managers and 25% of our Support Centre teams started on the shop floor. How far could a Pret career take you? Our shops are powered by caring, hardworking and passionate people. Whether you're serving customers, making coffee, preparing food or leading a team, every role plays an important part in creating the Pret experience. Expect flexibility, opportunity and variety. Whatever your ambitions, you'll find a place where you can make an impact and build your career with us in creating the Pret experience.

We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!

Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.

What we’re looking for

We’re looking for passionate team players to bring joy to our customers every day. As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams!

About you

Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for exceptional customer service. Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special. No experience needed: come and learn to deliver outstanding customer service with best-in-class training.

Benefits

• Hourly rate is £12.80 - £12.80
• After initial training, earn an extra £5 per hour for any shift started between 3-5am
• 28 days annual leave (pro-rata if you're part-time)
• Pension scheme
• Healthcare cash plan
• Free food and drink while you’re working
• And when you’re not, you’ll have our Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day)
• Loyalty award after 5, 10, 15, 20 years’ service
• Regular rewards and recognition for amazing standards
• Access marketplace discounts on shopping, travel, fitness, dining, tech and more
• Flexible working hours, means you have the time to do what’s important to you
• Comfy free shoes to wear on shift

Ways to grow

We also offer Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.

Diversity and belonging

Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.

Pace and variety

Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!

Community and purpose

We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.

Our values

• Happy Teams Happy Customers
• Amazing Standards Every day
• Never Standing Still
• Doing The Right Thing

Interview journey

Every interview process at Pret begins with the same two stages. Initial phone screening and 60-minute shop-based interview with the General Manager and the team. Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Deadline to apply for this role: XX.XX.XXXX

Life in Our shops

Our shops are a wonderful place to be. For our customers, and for our teams! The teams in our shops bring their talents (and their unique charm) to make every day a little more joyful.

What you’ll find

• Individual ways to grow: fully funded professional qualifications, leadership development and informal and formal mentoring
• Diversity & belonging: Everyone’s welcome at Pret – you’ll be valued for who you are and supported to feel confident in yourself and your skills
• Pace & variety: Build a diverse skillset, meet some new people and learn (a LOT)
• Community & purpose: We work together to create positive change through the Pret Foundation

We put great care into everything we do – that includes our shops and your career in them. Work here is fast-paced, but your team’s always got your back as you work together to serve delicious food and coffee and share small everyday moments of joy with your customers.

Values repeated

• Happy Teams Happy Customers
• Amazing Standards Every day
• Never Standing Still
• Doing The Right Thing

The Pret interview journey Step one: apply! Please don’t overly rely on the use of AI, we want to get to know you, not a robot. Then, if we move forward with your application, we’ll start the process with an initial phone screening. The next stage is a 60-minute shop-based interview with the General Manager and the team. Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team… at Pret, everything starts with people. Whether you're in our shops, support centre or digital teams, you'll join a business that moves fast, cares deeply and gives people room to grow.

Hello, we're Pret Life in our Shops Life in our Support Centre (75B) Great customer experiences start with great teams. Explore the diverse career paths, skills and opportunities across our shops and Support Centre, and learn how our people bring the Pret experience to life every day. Our Teams in Shops Our Teams in Support Centre Whether you're here for a short stint or the long game, there's a career path for you at Pret. We provide opportunities to learn new skills, take on fresh challenges and build a career you'll be proud of.

Careers Spotlight Graduate Programme Early Careers & Apprenticeships Our Rising Star Programme That’s for our people, our communities and the planet. We strive to make the kindest choice with the most positive impact wherever we can – and we’re looking for passionate people who can help us keep that spirit alive as we grow.

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