Kitchen Team Member

Hollywood Bowl; Cheltenham; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading entertainment company as a Kitchen Team Member, where you can thrive in a vibrant environment. You'll have the opportunity to develop your skills with offered training programs while enjoying great benefits such as discounts and support programs. We’re dedicated to a diverse and inclusive workplace.

Benefits

Access to apprenticeship programmes

In-house management training

Enhanced leave benefits

Free game vouchers

30% discount on food and drinks

50% off food when working

Qualifications

• Passion for food and providing great service.
• Ability to work in a fast-paced environment.
• Flexibility with working hours.

Responsibilities

• Prepare, cook, and deliver a range of food options.
• Maintain high hygiene standards.
• Provide excellent customer service.

Skills

Customer Service

Communication

Flexibility

Team Player

Education

Basic Literacy

Basic Numeracy

Job description

Are you looking for a fun and fast-paced environment to work in, with great benefits?

Do you have a passion for food and providing excellent customer service?

If so, then look no further!

The Why...

Join Hollywood Bowl Group as a Kitchen Team Member. In return, you'll get:

• The opportunity to earn an extra 50p per hour, paid monthly
• Access to apprenticeship programmes and in-house management training
• Optional pension plan
• Additional holiday days with length of service, up to five days
• Ongoing training and development, with opportunities to fast track your career
• Free game vouchers every month
• 30% discount on food and drinks for you and up to five friends
• 50% off food when working
• Access to our Team Member Support Programme, including counselling, life coaching, CBT, and Mental Health First Aiders
• Long service awards
• A £15 donation to our charity partner upon completing induction
• Enhanced maternity, paternity, adoption, and shared parental leave benefits
• Option to join our healthcare cash plan

The What...

As a Kitchen Team Member, you'll prepare, cook, and deliver our range of food options, maintaining high hygiene standards. You'll work in the kitchen and ensure excellent customer service, bringing energy and enthusiasm to create a great experience for our customers.

We provide thorough induction and ongoing training, along with opportunities for career development, including apprenticeships and management training.

Opening Hours and Shift Patterns:

Our centres are open seven days a week, from 9am to midnight. Peak times are evenings, weekends, and school holidays, when we need availability.

Typical shift patterns include:

• Weekday AM: 09:00 - 17:00
• Weekday PM: 17:00 - 00:00
• Weekend AM: 09:00 - 18:00
• Weekend PM: 16:00 - 01:00

Shift times vary by centre and will be confirmed at interview.

To be successful, you should have:

• A passion for food
• Excellent customer service and communication skills
• High energy and ability to work in a fast-paced environment
• A friendly, supportive team player
• Flexibility with working hours and shifts
• Basic literacy and numeracy skills

The Who...

Hollywood Bowl Group is dedicated to bringing families and friends together for fun and healthy competition. Since listing on the stock market in 2016, we have expanded to 75 centres in the UK and 15 in Canada, operating under various brands.

We value diversity and inclusion, promoting equal opportunities and a supportive working environment. We believe that a diverse workplace makes us more relevant, competitive, and resilient.