Kitchen Team Member

Hollywood Bowl Group Plc; Cheltenham; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading entertainment company as a Kitchen Team Member, where you'll prepare delicious food and provide excellent customer service in a fun, fast-paced environment. Enjoy great benefits, including training opportunities and discounts, while working flexible hours.

Benefits

Access to apprenticeship programmes

In-house management training

Optional pension plan

Additional holiday days

Free game vouchers

30% discount off food and drink

50% off food when working

Mental Health Support Programme

Financial long service awards

Enhanced parental leave benefits

Qualifications

• Passion for food and customer service.
• Ability to work in a fast-paced environment.

Responsibilities

• Prepare, cook, and deliver food options while maintaining hygiene standards.
• Provide engaging customer service for an enjoyable experience.

Skills

Customer Service

Communication

Team Player

Flexibility

Basic Literacy

Basic Numeracy

Job description

Join to apply for the Kitchen Team Member role at Hollywood Bowl Group Plc

6 days ago Be among the first 25 applicants

About The Role

Are you looking for a fun and fast-paced environment to work in, with great benefits?

Do you have a passion for food and providing great customer service?

If so, then look no further!

The Why...

Join Hollywood Bowl Group as a Kitchen Team Member, and in return you'll get:

• The opportunity to earn an extra 50p per hour, paid monthly
• Access to apprenticeship programmes and in-house management training
• Optional pension plan
• Additional days holiday with length of service up to five days
• Ongoing training and development, with opportunities to fast track your career
• Free game vouchers every month
• 30% discount off food and drink for you and up to five friends
• 50% off food when working
• Access to our Team Member Support Programme including counselling, life coaching, CBT, and Mental Health First Aiders
• Financial long service awards
• A £15 donation to our charity partner upon completing induction
• Enhanced maternity, paternity, adoption, and shared parental leave benefits
• Opportunity to join our healthcare cash plan

The What...

As a Kitchen Team Member, you'll prepare, cook, and deliver our delicious food options for families, maintaining high standards of cleanliness and hygiene. You'll work in the Kitchen and provide professional, engaging customer service, ensuring guests have an enjoyable experience.

You will receive thorough induction and ongoing training, with opportunities for career progression, including apprenticeships and management training.

Opening Hours and Shift Patterns

Our centres are open seven days a week, typically from 9am to midnight. We require availability during evenings, weekends, and school holidays.

Typical shifts include:

• Weekday AM: 09.00 - 17.00
• Weekday PM: 17.00 - 00.00
• Weekend AM: 09.00 - 18.00
• Weekend PM: 16.00 - 01.00

Shift times may vary by centre and will be confirmed at interview.

Success Criteria

• A passion for food
• Excellent customer service and communication skills
• High energy and ability to work in a fast-paced environment
• Supportive team player
• Flexibility with working hours
• Basic literacy and numeracy skills

About Hollywood Bowl Group

We are passionate about bringing families and friends together for fun and healthy competition. Since listing on the stock market in 2016, we've expanded to 75 UK centres and 15 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We value diversity and inclusion, promoting equal opportunities and a supportive working environment.