Kitchen Team Member

Hollywood Bowl Group Plc; Carlisle; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join Hollywood Bowl Group as a Kitchen Team Member in Carlisle, where you'll prepare and serve food, ensuring customers have a great experience. Enjoy benefits like discounts, training programs, and a supportive work environment in a fun and fast-paced setting.

Benefits

Access to apprenticeship programmes

In-house management training

Optional pension plan

30% discount on food and drink

Free game vouchers monthly

50% off food when working

Enhanced maternity and paternity leave

Healthcare cash plan

Financial long service awards

Monthly paid bonus of 50p per hour

Qualifications

• Passion for food and cooking.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Prepare, cook, and deliver a range of food options.
• Maintain high hygiene standards.
• Ensure excellent customer service.

Skills

Communication

Teamwork

Customer Service

Flexibility

Job description

About The Role

Are you looking for a fun and fast-paced environment to work in, with great benefits?

Do you have a passion for food and providing great customer service?

If so, then look no further!

The Why...

Join Hollywood Bowl Group as a Kitchen Team Member. In return, you'll get:

• The opportunity to earn an extra 50p per hour, paid monthly
• Access to apprenticeship programmes and in-house management training
• Optional pension plan
• Additional holiday days with length of service, up to five days
• Ongoing training and career development opportunities
• Free game vouchers every month
• 30% discount on food and drink for you and up to five friends
• 50% off food when working
• Access to our Team Member Support Programme, including counselling, life coaching, CBT, and Mental Health First Aiders
• Financial long service awards
• A £15 donation to our charity partner upon completing induction
• Enhanced maternity, paternity, adoption, and shared parental leave benefits
• Opportunity to join our healthcare cash plan

The What...

As a Kitchen Team Member, you'll prepare, cook, and deliver our range of food options, maintaining high hygiene standards. You'll work in the kitchen and ensure excellent customer service, creating an enjoyable experience for our customers.

We provide thorough induction, ongoing training, and development, including access to apprenticeship and management programmes for career progression.

Opening Hours and Shift Patterns

Our centres are open seven days a week, from 9 am to midnight. Peak times are evenings, weekends, and school holidays.

Typical shifts include:

• Weekday AM: 09:00 - 17:00
• Weekday PM: 17:00 - 00:00
• Weekend AM: 09:00 - 18:00
• Weekend PM: 16:00 - 01:00

Shift times vary by centre. Confirmed at interview.

Requirements to be a successful Kitchen Team Member

• A passion for food
• Excellent customer service and communication skills
• High energy and ability to work in a fast-paced environment
• Supportive team player
• Flexibility with working hours
• Basic literacy and numeracy skills

The Who...

Hollywood Bowl Group is passionate about bringing families and friends together for fun and healthy competition. With over 75 centres in the UK and 15 in Canada, we are leaders in experiential family entertainment. We value diversity and inclusion, promoting equal opportunities and a respectful workplace.