Kitchen Shift Leader

University of Surrey; Guildford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A renowned educational institution in Guildford is seeking a Kitchen Team Leader to inspire and manage a dynamic kitchen team. The successful candidate will ensure efficient operation, deliver exceptional customer service, and maintain high hygiene and safety standards. This role requires flexibility and a passion for creating memorable dining experiences.

Qualifications

• Proven experience working in large kitchen teams.
• Basic IT and AV knowledge is essential.
• Strong communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Support, lead and motivate Kitchen Assistants during shifts.
• Run shifts efficiently, ensuring food preparation and service are delivered on time.
• Deliver friendly and efficient service for a positive customer experience.
• Support and train new team members on kitchen procedures and hygiene standards.
• Maintain a clean, safe, and legally compliant kitchen environment.

Job description

Step into the heart of our kitchen and lead a dynamic team with energy, clarity, and hands-on support. As Kitchen Team leader (Kitchen Shift Leader), you will help set the standard by example motivating your kitchen assistants and supporting an environment where everyone thrives.

From cooking alongside your team, solving day-to-day challenges, and ensuring smooth, safe operations, you`ll keep the kitchen running like clockwork whilst on shift. All while driving memorable dining experiences and upholding brand excellence.

Key Responsibilities:

• To support, lead and motivate Kitchen Assistants during shifts, to maintain smooth workflow and achieve sales, profits and compliance targets.
• To run shifts efficiently, organising daily kitchen activities to ensure food preparation, cooking and service are delivered on time and to standard, ensuring consistent quality and presentation.
• To deliver friendly and efficient service, ensuring a positive experience for all customers at all times.
• To support and train new team members on kitchen procedures, hygiene standards, and safe equipment use to maintain high operational standards.
• To maintain a clean, safe, and legally compliant kitchen environment by following company policies and food hygiene, allergen and safety protocols.

Requirements:

• Proven experience working in large kitchen teams.
• Basic IT and AV knowledge is essential.
• Strong communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Flexibility to work evenings, weekends, and holidays.