Kitchen Sales Designer

TN United Kingdom; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading independent builders’ merchant in the UK and take advantage of this exciting opportunity to drive growth in a dynamic environment. This role focuses on providing exceptional customer service, guiding clients through their kitchen choices, and proactively generating new business. With a commitment to excellence and a passion for customer satisfaction, you will play a crucial role in shaping the customer experience. Enjoy a competitive salary, performance-related bonuses, and a range of benefits designed to support your well-being and career development. If you are ready to make a difference in a thriving sector, this position is perfect for you.

Benefits

Competitive salary package

Performance-related bonus

Contributory pension scheme

Perkbox discounts

Financial planning support

Holiday accrual based on length of service

Free parking

Cycle to work scheme

Enhanced maternity/paternity pay

Mental health support and employee assistance program

Qualifications

• Experience with kitchen planning software and sound knowledge of kitchen products.
• Proven track record in a customer service and sales role.

Responsibilities

• Guide customers through the kitchen selection process, ensuring their needs are met.
• Proactively generate new business and maintain customer satisfaction.

Skills

20-20 Fusion planning software

Customer service

Sales experience

Product knowledge

Job description

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Job Overview

This is an area with great potential for development and growth. We are looking for an experienced person to drive this part of the business forward. This is an exciting opportunity to build a career with the leading independent builders’ merchant in the UK. The role requires working alternate Saturday mornings and a full UK driving licence is essential.

Customer Service and Sales Responsibilities

Choosing a new kitchen is a significant decision for our customers. You will need to get to know them, listen to their needs, and work with them throughout the process to ensure their requirements are met. You will identify and recommend products that best suit their needs, paying close attention to detail and ensuring customer satisfaction.

Beyond visitors to our showroom, you should possess the drive and confidence to proactively generate new business. Previous experience in a similar role with a proven track record of achievement is required.

Skills and Experience

You should have experience with ‘20-20 Fusion’ planning software or similar and demonstrate sound knowledge of kitchen products. A genuine commitment to providing excellent customer service is essential.

Benefits

• Competitive salary package
• Performance-related bonus
• Contributory pension scheme
• Perkbox discounts
• Financial planning support
• Holiday accrual based on length of service
• Free parking
• Cycle to work scheme
• Enhanced maternity/paternity pay
• Mental health support and employee assistance program