Kitchen Porter - Client Support Team

Convene; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading hospitality company in London as a kitchen assistant. You will ensure cleanliness, assist in food preparation, and deliver excellent customer service. Enjoy flexible hours and be part of a dynamic team committed to hospitality excellence.

Benefits

Generous paid time off

Pension scheme participation

Wellness subsidy

Savings on bikes and equipment

Dynamic team environment

Qualifications

• Experience in hospitality or food service preferred.

Responsibilities

• Responsible for washing kitchen equipment and utensils.
• Ensure cleanliness of kitchen areas according to health standards.
• Assist chef brigade with food preparation and service.

Skills

Teamwork

Customer Service

Health & Safety Compliance

Job description

Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.

Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing and improving.

Are you looking for flexible hours? Working as a team? There are many reasons to join our amazing Company. The skills you gain and the experience you gather may well kick-start your career in hospitality/events!

What You’ll Do:

• To be responsible for the washing up of kitchen equipment, utensils, crockery and cutlery using dishwashers and washing up sinks where appropriate
• To ensure that all kitchen areas are kept clean according to the cleaning schedule and the company’s health and safety requirements.
• To assist the chef brigade in general food preparation and basic food service when required.

General Daily Duties:

• To be responsible for the general cleaning of all kitchen areas to required standards as laid down in cleaning schedule
• To ensure that all utensils are returned to their respective places after washing
• To ensure that kitchen areas are swept at regularly intervals
• To ensure that all bins are emptied at regular intervals throughout the day and that all rubbish is taken to refuse containers located by the back stairs. This must be done again as a last job in the evening
• To operate dish wash machines in a safe manner as instructed, ensuring that the water is changed regularly
• To ensure that chemical cupboard is kept clean, locking it after use and report any damage to Head Chef immediately
• To prepare and assist at special functions which may fall outside normal working hours
• To help the chef brigade with basic food preparation and service, as well as any other reasonable tasks requested by the team

Health & Safety Regulations:

• To ensure company procedures and statutory requirements pertaining to food operations, health & safety, COSSH and fire are strictly adhered to
• To ensure a standard of personal and general cleanliness and hygiene to comply with etc.venues and statutory regulations, wearing the correct standard of uniform at all times
• To ensure all catering areas are left clean and tidy as is reasonably practical at all times.
• To report any loss immediately to Head Chef

Customer Care:

• To take all possible steps to deliver first class customer service at all times and in all circumstances and ensure excellent standards of customer care are achieved in the catering area
• To maintain a courteous and professional manner and attitude towards clients and colleagues throughout the working day
• To be familiar with company procedure and policies with regards to client complaints and compliments reporting all such incidents to the Head Chef immediately
• To carry out any reasonable management request.

General:

• To be a proactive team member offering help to others as required
• To carry out any reasonable management request
• To attend team and venue meetings as required
• To be available for staff briefings and company events including attendance at the company annual conference
• To be available for occasional evening and weekend work subject to the lieu time policy currently in place
• To attend training courses as required

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.

• Generous paid time off, including an extra day off for your birthday
• Participation in our pension scheme with contributions from Convene
• Wellness subsidy to support your wellbeing
• Savings on bikes and equipment through Convene’s Cycle to Work programme
• A chance to be part of a dynamic, growing team
• The opportunity to have a significant impact on your team and the business in the work that you do

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.

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