Kitchen & Bedroom Surveyor

Wren Kitchens; Tamworth; On-site; GBP 27,000 - 35,000; Full time

Job summary

A leading company in the kitchen industry is seeking a Kitchen & Bedroom Surveyor. This role involves conducting surveys, ensuring customer satisfaction, and maintaining high-quality service. The position offers a competitive salary with bonuses and various employee benefits.

Benefits

Staff discount on kitchen purchases

Free annual eye tests

Comprehensive training scheme

Business vehicle and fuel card provided

25 holiday days plus bank holidays

Qualifications

• Full UK manual driving licence required.
• Previous experience conducting home measures/surveys preferred.

Responsibilities

• Conduct expert surveys of customer kitchens ensuring accurate measurements.
• Maintain exceptional customer service and communication.
• Support showroom team to improve planning skills.

Skills

Attention to Detail

Communication

Organizational Skills

Problem Solving

Computer Skills

Tools

CAD Software

Job description

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About The Role

The basic salary for this role is £27,500 plus a quarterly bonus of up to £2,000, meaning you can earn up to £35,500 annually.

Main Responsibilities:

• 40 hours on rota basis, including some evenings and weekends
• Conduct expert surveys of customer’s kitchens, ensuring accurate measurements for the design process
• Record all information electronically in line with GDPR
• Maintain an exceptional customer journey by providing outstanding service, top-quality surveys, and great communication to customers
• Support the showroom team to improve planning skills, provide feedback, and reduce errors within the business
• Ensure high-quality plans by auditing in advance of order/delivery, providing feedback to develop designers’ skills

In addition to other duties, as a responsible person, you must ensure that you have read, understood, and adhere to policies and procedures related to Health and Safety, as outlined in the Integrated Management System (IMS) Responsibilities document.

What Wren offers:

• Staff discount on purchasing a kitchen after 1 year's continuous employment!
• Free annual eye tests and a contribution to new glasses
• Excellent personal development and internal promotion prospects
• Comprehensive training scheme
• High-quality IT equipment/software including in-house CAD system
• Business vehicle, fuel card, equipment, and uniform provided
• 25 holiday days plus bank holidays

About You

Essential Skills and Knowledge:

• Full UK manual driving licence
• Excellent attention to detail and error checking skills
• Highly organised, able to manage own time and multi-task
• Excellent communication skills - both written and verbal
• Process-driven and analytical, working efficiently
• Ability to provide excellent service and expert knowledge to customers
• Problem-solver, willing to think outside the box with a positive attitude
• Strong computer skills - confident with new software

Desired Skills and Knowledge:

• Previous experience conducting home measures/surveys
• Experience using CAD or planner software
• Knowledge of kitchen installation and legislation
• Knowledge of plan checking or error checking
• Previous experience in the kitchen industry

Applicants offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before confirmation. A criminal record does not necessarily disqualify a candidate; each case is assessed individually, considering the offence's nature and relevance.

About The Company

Wren Kitchens is passionate about kitchens and about our people! We have achieved milestones such as opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK’s Number 1 place to work!

This success is thanks to our team, the Wren family, who inspire us to push limits and make a difference. With our growth, we are looking for talented individuals to join us and continue our success story!