Kitchen & Bedroom Surveyor

Wren Kitchens; Stevenage; On-site; GBP 28,000 - 37,000; Full time

Job summary

A leading kitchen retailer in Stevenage seeks a professional to conduct expert surveys and ensure high-quality kitchen designs. Ideal candidates will have a full UK driving license and excellent communication skills. The role offers a competitive salary, bonuses, and opportunities for career progression along with a comprehensive benefits package including a staff discount and professional training.

Benefits

Staff discount after 1 year's employment

Free annual eye tests

Excellent training scheme

High-quality IT equipment

Business vehicle and fuel card

25 holiday days plus bank holidays

Qualifications

• Full UK manual driving licence required.
• Excellent attention to detail and error checking skills essential.
• Highly organized and able to manage own time.

Responsibilities

• Conduct expert surveys of customers' kitchens.
• Maintain an exceptional customer journey.
• Ensure high-quality plans by auditing before order/delivery.

Skills

Attention to detail

Excellent communication

Time management

Problem-solving

Strong computer skills

Tools

CAD software

Job description

About The Role

The basic salary for this role is £28,250 plus a quarterly bonus of up to £2,000, meaning you can earn up to £36,250 annually.

Main Responsibilities:

1. 40 hours on rota basis, including some evenings and weekends
2. Conduct expert surveys of customers' kitchens, ensuring accurate measurements for the design process
3. Record all information electronically in line with GDPR
4. Maintain an exceptional customer journey by providing outstanding service, top-quality surveys, and great communication to customers
5. Support the showroom team to improve planning skills, provide feedback, and reduce errors within the business
6. Ensure high-quality plans by auditing in advance of order/delivery, providing feedback to develop designers’ skills
7. Adhere to policies and procedures related to Health and Safety, as outlined in the Integrated Management System (IMS) Responsibilities document

What Wren offers:

1. Staff discount on purchasing a kitchen after 1 year's continuous employment
2. Free annual eye tests and a contribution to new glasses
3. Great personal development and internal promotion prospects - fantastic career progression
4. Excellent training scheme
5. High-quality IT equipment/software, including in-house CAD system
6. Business vehicle, fuel card, equipment, and uniform provided
7. 25 holiday days plus bank holidays

About You

Essential Skills and Knowledge:

1. Full UK manual driving licence
2. Excellent attention to detail and error checking skills
3. Highly organised, able to manage own time and multi-task
4. Excellent written and verbal communication skills
5. Process-driven and analytical, working efficiently
6. Ability to provide excellent service and expert knowledge to customers
7. Problem-solver, willing to think outside the box with a positive attitude
8. Strong computer skills, confident in learning new software

Desired Skills and Knowledge:

1. Previous experience conducting home measures/surveys
2. Experience using CAD or planner software
3. Knowledge of kitchen installation and legislation
4. Knowledge of plan checking or error checking
5. Previous experience working in the kitchen industry