Kitchen & Bedroom Surveyor

Wren Kitchens; Maidstone; On-site; GBP 28,000 - 37,000; Full time

Job summary

A leading kitchen specialist in Maidstone is seeking a skilled Surveyor to conduct customer kitchen surveys, ensuring the highest standards of service and accuracy. The ideal candidate will possess excellent communication and organizational skills. This position offers a base salary of £28,250 with the potential to earn up to £36,250 annually, alongside excellent employee benefits.

Benefits

Staff discount on kitchen purchases

Annual eye tests contribution

Excellent training scheme

25 holiday days plus bank holidays

Qualifications

• Full UK manual driving licence is essential.
• Excellent attention to detail and organizational skills required.
• Strong communication skills, both written and verbal, are necessary.

Responsibilities

• Conduct expert surveys of customer’s kitchens and ensure accurate measurements.
• Maintain exceptional customer service with outstanding communication.
• Adhere to Health and Safety policies in all operations.

Skills

Attention to detail

Organizational skills

Communication skills

Problem-solving skills

Computer skills

Job description

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About The Role

The basic salary for this role is £28,250 plus a quarterly bonus of up to £2,000, meaning you can earn up to £36,250 annually.

Main Responsibilities:

1. 40 hours on rota basis, including some evenings and weekends
2. Conduct expert surveys of customer’s kitchens, ensuring accurate measurements for the design process
3. Record all information electronically in line with GDPR
4. Maintain an exceptional customer journey by providing outstanding service, top-quality surveys, and great communication to customers
5. Support the showroom team to improve planning skills, provide feedback, and reduce errors within the business
6. Ensure high-quality plans by auditing in advance of order/delivery, providing feedback to develop designers’ skills
7. Adhere to policies and procedures related to Health and Safety, as outlined in the Integrated Management System (IMS) Responsibilities document

What Wren offers:

• Staff discount on purchasing a kitchen after 1 year's continuous employment!
• Free annual eye tests and a contribution to new glasses
• Great personal development and internal promotion prospects - fantastic career progression
• Excellent training scheme
• High-quality IT equipment/software, including our in-house CAD system
• Business vehicle, fuel card, equipment, and uniform provided
• 25 holiday days plus bank holidays

About You

Essential Skills and Knowledge:

• Full UK manual driving licence
• Excellent attention to detail and error checking skills
• Highly organised, able to manage own time and multi-task
• Excellent communication skills - both written and verbal
• Process-driven and analytical, able to work efficiently
• Ability to provide excellent service and expert knowledge to customers
• Problem-solver, willing to think outside the box with a positive attitude
• Strong computer skills - confident in learning new software

Desired Skills and Knowledge:

• Previous experience conducting home measures/surveys
• Experience using CAD or planner software
• Knowledge of kitchen installation and legislation
• Knowledge of plan checking or error checking
• Previous experience in the kitchen industry