Kitchen & Bedroom Surveyor

Wren Kitchens; Exeter; On-site; GBP 37,000; Full time

Job summary

Wren Kitchens is seeking a knowledgeable Kitchen Designer to join our Exeter team. Your role will involve conducting expert kitchen surveys and providing top-notch service to our customers. Ideal candidates will have a full UK driving license, strong attention to detail, and excellent communication skills, contributing to a high-quality customer experience. We offer a competitive salary, career progression opportunities, and a range of employee benefits including discounts, training schemes, and high-quality equipment.

Benefits

Staff discount on purchasing a kitchen

Free annual eye tests

Excellent training scheme

Business vehicle and fuel card provided

25 holiday days plus bank holidays

Qualifications

• Full UK manual driving licence required.
• Strong attention to detail and organized approach.
• Excellent verbal and written communication skills.

Responsibilities

• Conduct expert surveys of customers' kitchens.
• Provide outstanding service and maintain exceptional customer journey.
• Support showroom team and ensure high-quality plans through auditing.

Skills

Attention to detail

Organizational skills

Communication skills

Problem-solving skills

Computer skills

Tools

CAD software

Job description

About The Role

The basic salary for this role is £28,250 plus a quarterly bonus of up to £2,000, meaning you can earn up to £36,250 annually.

Main Responsibilities:

1. 40 hours on rota basis, including some evenings and weekends
2. Conduct expert surveys of customers' kitchens, ensuring accurate measurements for the design process
3. Record all information electronically in-line with GDPR
4. Maintain exceptional customer journey by providing outstanding service, top-quality surveys, and great communication to customers
5. Support the showroom team to improve planning skills, provide feedback, and reduce errors within the business
6. Ensure high-quality plans by auditing in advance of order/delivery, providing feedback to develop designers’ skills
7. Adhere to policies and procedures related to Health and Safety as outlined in the Integrated Management System (IMS) Responsibilities document

What Wren offers:

1. Staff discount on purchasing a kitchen after 1 year's continuous employment
2. Free annual eye tests and a contribution to new glasses
3. Great personal development and internal promotion prospects, with fantastic career progression
4. Excellent training scheme
5. High-quality IT equipment/software, including our in-house CAD system
6. Business vehicle, fuel card, equipment, and uniform provided
7. 25 holiday days plus bank holidays

About You

Essential Skills and Knowledge:

1. Full UK manual driving licence
2. Excellent attention to detail and error-checking skills
3. Highly organised, able to manage own time and multitask
4. Excellent written and verbal communication skills
5. Process-driven and analytical, working efficiently
6. Ability to provide excellent service and expert knowledge to customers
7. Problem-solving skills, with a positive attitude and willingness to think outside the box
8. Strong computer skills, confident in learning new software

Desired Skills and Knowledge:

1. Previous experience conducting home measures/surveys
2. Experience using CAD or planner software
3. Knowledge of kitchen installation and legislation
4. Knowledge of plan checking or error checking
5. Previous experience working in the kitchen industry