Kitchen & Bedroom Surveyor

Wren Kitchens; Chester; On-site; GBP 28,000 - 37,000; Full time

Job summary

Join Wren Kitchens as a Surveyor where you'll conduct expert surveys for kitchen designs, ensuring precision and a top-notch customer experience. The role offers a base salary of £28,250, potential bonuses, and great career progression opportunities. Applicants should have a full UK driving licence and strong communication and detail-oriented skills.

Benefits

Staff discount on kitchens

Free annual eye tests

Internal promotion prospects

Excellent training scheme

High-quality IT equipment

Business vehicle provided

25 holiday days plus bank holidays

Qualifications

• Full UK manual driving licence is essential.
• Excellent organisational and communication skills required.
• Previous experience conducting surveys is desirable.

Responsibilities

• Conduct expert surveys of customer's kitchens ensuring accurate measurements.
• Maintain exceptional customer service and communication.
• Support the showroom team and ensure high-quality plans.

Skills

Attention to detail

Time management

Communication skills

Problem-solving

Computer skills

Education

Full UK manual driving licence

Tools

CAD software

Job description

About The Role

The basic salary for this role is £28,250 plus a quarterly bonus of up to £2,000, meaning you can earn up to £36,250 annually.

Main Responsibilities:

1. 40 hours on rota basis, including some evenings and weekends
2. Conduct expert surveys of customer’s kitchens, ensuring accurate measurements for the design process
3. Record all information electronically in line with GDPR
4. Maintain an exceptional customer journey by providing outstanding service, top-quality surveys, and great communication to customers
5. Support the showroom team to improve planning skills, provide feedback, and reduce errors within the business
6. Ensure high-quality plans by auditing in advance of order/delivery, providing feedback to develop designers’ skills

In addition to any other duties, as a responsible person, you must ensure that you have read, understood, and adhere to policies and procedures relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.

What Wren offers:

1. Staff discount on purchasing a kitchen after 1 year's continuous employment!
2. Free annual eye tests as well as a contribution to new glasses
3. Great personal development / internal promotion prospects - Fantastic career progression
4. Excellent training scheme
5. High-quality IT equipment/software including our in-house CAD system
6. Business vehicle/fuel card/equipment/uniform provided
7. 25 holiday days (plus bank holidays)

About You

Essential Skills and Knowledge:

1. Full UK manual driving licence
2. Excellent attention to detail and error checking skills
3. Highly organised, able to manage own time and multi-task
4. Excellent communication skills - both written and verbal
5. Be process-driven and analytical while working efficiently
6. Able to provide excellent service and expert knowledge to customers
7. Problem-solver, willing to think outside the box with a positive attitude
8. Strong computer skills - confident in picking up new software

Desired Skills and Knowledge:

1. Previous experience of conducting home measures/surveys
2. Experience using CAD or planner software
3. Knowledge of kitchen installation/legislation
4. Knowledge of plan checking or error checking
5. Previous experience working in the kitchen industry

Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.

About The Company

Wren Kitchens is passionate about kitchens and our people! We have achieved incredible milestones, including opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK’s Number 1 place to work!

This success is thanks to our team, the Wren family, who inspire us to push limits and make a difference. With our exponential growth, we are looking for incredible individuals to join us and continue our success story!