Kitchen & Bedroom Surveyor

Wren Kitchens; Carlisle; On-site; GBP 28,000 - 37,000; Full time

Job summary

Wren Kitchens is seeking skilled individuals to conduct kitchen surveys and provide exceptional customer service. Join a leading company that offers great career progression, training, and benefits. Ideal candidates will demonstrate strong problem-solving, communication skills, and attention to detail.

Benefits

Staff discount after 1 year's service

Free annual eye tests

Excellent training scheme

Business vehicle and fuel card

25 holiday days plus bank holidays

Qualifications

• Full UK manual driving licence required.
• Excellent detail orientation and communication skills essential.
• Experience in home measures or kitchen surveys preferred.

Responsibilities

• Conduct expert surveys of customer’s kitchens.
• Maintain an exceptional customer journey.
• Support showroom team and ensure high-quality plans.

Skills

Attention to detail

Organisational skills

Communication skills

Problem-solving

Computer skills

Tools

CAD software

Job description

About The Role

The basic salary for this role is £28,250 plus a quarterly bonus of up to £2,000, meaning you can earn up to £36,250 annually.

Main Responsibilities:

1. 40 hours on rota basis, including some evenings and weekends
2. Conduct expert surveys of customer’s kitchens, ensuring accurate measurements for the design process
3. Record all information electronically in line with GDPR
4. Maintain an exceptional customer journey by providing outstanding service, top-quality surveys, and great communication to customers
5. Support the showroom team to improve planning skills, provide feedback, and reduce errors within the business
6. Ensure high-quality plans by auditing in advance of order/delivery, providing feedback to develop designers’ skills

In addition to other duties, as a responsible person, you must ensure that you have read, understood, and adhered to policies and procedures relating to Health and Safety, as outlined in the Integrated Management System (IMS) Responsibilities document.

What Wren offers:

1. Staff discount on purchasing a kitchen after 1 year's continuous employment!
2. Free annual eye tests and a contribution to new glasses
3. Great personal development and internal promotion prospects - fantastic career progression
4. Excellent training scheme
5. High-quality IT equipment/software, including our in-house CAD system
6. Business vehicle, fuel card, equipment, and uniform provided
7. 25 holiday days plus bank holidays

About You

Essential Skills and Knowledge:

1. Full UK manual driving licence
2. Excellent attention to detail and error-checking skills
3. Highly organised, able to manage own time and multi-task
4. Excellent communication skills—both written and verbal
5. Process-driven and analytical, working efficiently
6. Ability to provide excellent service and expert knowledge to customers
7. Problem-solver, willing to think outside the box with a positive attitude
8. Strong computer skills—confident in learning new software

Desired Skills and Knowledge:

1. Previous experience conducting home measures/surveys
2. Experience using CAD or planner software
3. Knowledge of kitchen installation and legislation
4. Knowledge of plan checking or error checking
5. Previous experience in the kitchen industry