Kitchen & Bathroom Design/Sales Consultant

Wickes; England; On-site; GBP 52,000 - 70,000; Full time

Benefits offered by this job

Uncapped commission

Company laptop

Eight-week training programme

Mentor support

35 days annual leave

Pension scheme

Employee discounts

Job summary

Wickes is hiring a Kitchen and Bathroom Design Sales Consultant to turn enquiries into sales and guide customers from showroom to home visits. You'll use design tools to create inspiring layouts and drive the full customer journey with outstanding service.

Training, tools and mentoring are provided to develop design skills and long-term careers. You’ll need sales experience, a customer-focused approach and a UK driving licence to visit customers at home.

Qualifications

• Sales experience in retail or similar environment.
• Customer-focused mindset with ability to build trust.
• Ability to listen, advise and guide customers to a purchase.

Responsibilities

• Drive sales by turning enquiries into purchases within customers’ space and budget while meeting targets.
• Generate leads within showroom and follow up with potential customers.
• Build trusted relationships in-store, virtually and at home to help customers make confident decisions.
• Create inspiring design using 3D Cloud tools to present and refine kitchen/bathroom designs with customers.
• Deliver Wickes customer journey across in-store, virtual and at-home experiences with consistent service quality.
• Maintain showroom displays and uphold Wickes’ high standards.
• Stay compliant with finance, GDPR and health & safety policies.

Skills

Sales experience

Customer focus

Close deals

Relationship building

Job description

The role

Love building genuine connections and closing deals? As a Kitchen and Bathroom Design Sales Consultant, you’ll put your sales skills to work, helping customers create spaces they feel proud of.

Helping the nation feel house proud.

The role

Love building genuine connections and closing deals? As a Kitchen and Bathroom Design Sales Consultant, you’ll put your sales skills to work, helping customers create spaces they feel proud of.

From the first showroom conversation to visiting customers at home, you’ll understand their needs, recommend the right solutions and guide them towards a purchase. You’ll own the customer journey from start to finish, combining great service with the drive to achieve your sales targets.

Bring your sales experience and we will provide the training, tools and support to develop your design skills and long term career.

Your Responsibilities

• Drive sales: turn enquiries into sales by finding the right solutions for each customer’s space and budget, working towards your targets.
• Generate leads: proactively create opportunities within your showroom and follow up with potential customers.
• Build trusted relationships: support customers in-store, virtually and at home, helping them make confident decisions.
• Create inspiring design: use our new 3D Cloud design tools to create, present and refine kitchen and bathroom designs with customers.
• Deliver our full Wickes customer journey: whether it’s in-store, virtual, or at a customer’s home, you’ll treat every customer with the same attention.
• Look after your showroom maintaining displays and keeping up our high standards.
• Stay compliant with all company policies and regulations including finance, GDPR, and health & safety.

About You

• You have sales experience: you understand the customer needs, recommend solutions and confidently close a sale.
• You’re motivated by results: you enjoy working towards targets and earning commission while doing what’s right for customers.
• You’re customer-focused: you listen, build a rapport and develop trusted relationships.
• You’re keen to learn: you’re ready to get to grips with our products and design tools. Previous design experience is helpful, but isn’t essential.
• You’re calm and confident: you handle questions and challenges professionally and keep things moving.
• You’re organised and proactive: you follow up, stay on top of details and take ownership.
• You’re industry savvy: you keep up to date with the latest trends and understand your local market
• You’ll need a valid UK driving licence and access to a vehicle to visit customers at home.

Why join us

• Your sales skills deserve room to grow and rewards that reflect your performance.
• Competitive salary with average on-target earnings of £60,000
• Uncapped commission, with guaranteed commission during your training period
• A comprehensive eight-week training programme covering our products, design tools and customer sales journey
• Dedicated mentor support for your first nine months
• A company laptop and access to our new 3D Cloud design tools
• The opportunity to qualify for our High Performance club, recognising strong sales performance
• Flexible working options
• Up to 35 days’ annual leave, including bank holidays
• Defined Contribution Pension Scheme, with contributions up to 10%, depending on length of service
• 20% colleague discount
• Save-as-you-earn and cashback health schemes
• Access to a discount platform for retailers, gyms and more

About Us

At Wickes, we believe everyone deserves a home they can feel proud of. Our colleagues help customers find the products, advice and solutions to make that happen.

We’re a team of genuine, hard-working people who care about doing a good job. If you enjoy selling, building relationships and helping customers bring their plans to life, you’ll fit right in.

We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.

Ready to put your sales experience to work, develop new skills and earn an uncapped commission?