Kitchen Assistant

Exertis (UK) Ltd.; Dacorum; Remote; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Real Living Wage

Employee discounts

Pension contributions

Career development

Job summary

Certas Energy is hiring a Kitchen Assistant to support the day-to-day running of our retail kitchen outlet at St Albans. You will deliver excellent customer service while maintaining high standards of food preparation, cleanliness and food safety.

Join a busy store team with shifts 6-2pm and 2-10pm, within 5 miles of the site. The role requires a customer-focused approach and good food hygiene practices, with real living wage benefits.

Qualifications

• Ability to work effectively in a fast‑paced environment.
• Retail or food service experience preferred.
• Customer-focused approach and commitment to great service.
• Good awareness of food hygiene, cleanliness and safe practices.
• Team-oriented attitude and willingness to learn.
• Ability to follow procedures and maintain high standards.

Responsibilities

• Prepare and serve food in line with brand standards.
• Deliver excellent customer service and create a positive experience.
• Support food preparation and maintain high cleanliness standards.
• Follow food hygiene and HACCP requirements.
• Complete daily and scheduled cleaning tasks.
• Adhere to health & safety, cash handling and stock control policies.
• Support stock management and deliveries, reporting shortages.
• Help contribute to site sales targets.
• Provide fast and efficient service during busy periods.
• Collaborate with the wider retail team.

Skills

Fast-paced work

Retail experience

Customer-focused service

Food hygiene awareness

Team-oriented attitude

Follow procedures

Job description

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At Certas Energy we're keen to take a lead in the industry. We have a culture of strong safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing (compliance) Initiative. Health and safety is paramount to our business ethos - it is fundamental to good business performance, and integral to long-term business success.

How you'll power our business as a Kitchen Assistant

To be considered for this role you must live within 5 miles of our site.

The Stop at Watling Street Old Watling St, St Albans AL3 8HA

As a Kitchen Assistant, you'll support the day-to-day running of our retail kitchen outlet, helping us deliver excellent customer service while maintaining high standards of food preparation, cleanliness and food safety. Working as part of the wider retail team, you'll help create a welcoming experience for customers and ensure our kitchen operates efficiently, safely and to brand standards.

What you'll be doing

Prepare and serve food in line with brand standards

Deliver excellent customer service and create a positive customer experience

Support food preparation and maintain high standards of cleanliness across the kitchen

Follow food hygiene standards and HACCP requirements

Complete daily and scheduled cleaning tasks

Follow company policies covering health & safety, food safety, cash handling and stock control

Support stock management and deliveries, reporting shortages where required

Help contribute to site sales targets

Deliver fast and efficient service during busy trading periods

Work collaboratively as part of the wider retail team

What we’ll need from you

The ability to work effectively in a fast-paced environment

Ideally, some previous retail or food service experience

A customer-focused approach and commitment to delivering great service

Good awareness of food hygiene, cleanliness and safe working practices

A team-oriented attitude with a willingness to learn

The ability to follow procedures and maintain high standards

Reliability and a positive approach to working as part of a team

Why join Certas Energy?

At Certas Energy, our people are key to our success. We are committed to creating a safe, inclusive and supportive environment where everyone can thrive and develop their career.

What you'll get from us

£13.45 per hour - Real Living Wage

Shifts 6-2pm 2pm-10pm

Access to employee discount schemes

Pension contributions

The opportunity to develop your skills and experience within a national retail business

Doing right by everyone

People matter at Certas Energy. We're an equal opportunities employer and we welcome applications from all regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. We're committed to doing right by our people, so we all feel engaged, motivated and proud to work for Certas Energy.