Kitchen Appliance Engineer

British Gas; Peterborough, Epsom, Croydon, Greater London; On-site; GBP 40,000 - 47,000; Full time

Job summary

British Gas is seeking skilled appliance repair technicians to join our field service team. You will attend customers' homes to repair and maintain a wide range of white goods, delivering safe, first-time fixes with excellent service.

Extensive on-the-job experience (2+ years) is required, along with strong problem-solving and clear communication. You will work with mentors and colleagues to support customers and uphold our standards.

Qualifications

• Extensive experience in repairing a wide range of white goods (dishwashers, washing machines, fridges, dryers, microwaves).
• Strong customer service skills and problem-solving ability to diagnose defects and achieve first-time fixes.
• At least 2 years of on-the-job experience in appliance repair.

Responsibilities

• Attend customers' homes to repair and maintain white goods and appliances.
• Diagnose faults, repair, and ensure safe operation at first visit.
• Work with managers and engineers to resolve complex issues.

Skills

White goods repair

Customer service

Problem solving

On-site repair

Job description

Description

Join us, be part of more.

We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team:

At British Gas, our mission is to sell it and mend it.

We've been powering the UK's homes and businesses for over 200 years - but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint.

Positions available in: Peterborough, Epsom, Croydon and London

Base Salary is £40,133 with uncapped OTE - £47,000 is a realistic expectation through our fantastic field reward scheme.

Being there for our customers is our priority. You will be attending customers home to repair and maintain an array of white goods and appliances. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and you will need a minimum of 2 years on the job experience to tackle most jobs.

Here's what we're looking for:

• Extensive, evidenced experience in the repair and/or maintenance of a wide range of white goods including dishwashers, washing machines, refrigerators, tumble dryers and microwaves.
• In addition to your technical expertise, your customer service skills and ability to solve problems will enable you to diagnose defects, work safely to ensure a first-time fix for your customer.

Why should you apply?

We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.

britishgas

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

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