Kitchen and Hospitality Assistant

ANH; Burgess Hill; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Free uniform

Free meal

Free staff minibus service

Free on-site parking

DBS checks funded

Job summary

Augustinian Care is seeking a friendly and proactive Catering Assistant to join our Kitchen and Hospitality team at St George’s Park, Burgess Hill. You will cover Front of House, bar, shop and kitchen support across multiple sites, delivering excellent resident and guest experiences.

The role requires at least 1 year in catering, a Food Hygiene Level 2 (or willingness to study), and DBS clearance. Full-time, on-site shifts, with weekend work included.

Qualifications

• Experience in catering industry essential.
• Flexible and friendly approach to front-of-house/service.
• Willing to study for Food Hygiene Level 2 if not already held.

Responsibilities

• Welcome and serve customers in dining, bar and shop areas.
• Set up, serve, clear tables, manage reservations and assist with events.
• Prepare drinks, restock the bar and handle till records.
• Assist residents with purchases in the shop and restock shelves.
• Provide concierge-style support, including refreshments and resident assistance.
• Assist with basic kitchen prep, washing up and safe food storage.
• Maintain hygiene standards and health & safety compliance.
• Collaborate across catering departments and support new staff.

Skills

Catering experience

Education

Food Hygiene Certificate Level 2

Job description

The Company

Here at Augustinian Care we have got two purpose-built care homes located in the grounds of St George’s Park. Our homes offer the best in modern facilities combined with the traditional principles of care which has been offered by the Augustinian Sisters at St George’s since 1868.

Our two sixty-bed Care Homes are based in St George’s Park, Ditchling Common, within 3 miles of both Haywards Heath and Burgess Hill, set within 250 acres of beautiful gardens and farmlands, in an area of outstanding natural beauty with views overlooking the South Downs.

You will be part of a dedicated catering team playing an important role within our caring community and helping to maintain a welcoming and supportive home for our residents.

We are committed to developing talent at every level, which is why we actively support employee apprenticeships across a range of disciplines. Whether you’re starting your career or looking to upskill, our apprenticeship pathways offer the opportunity to gain nationally recognised qualifications while working, earning, and learning on the job. We provide ongoing mentorship and a supportive environment that helps you build confidence, grow professionally, and take the next step in your career with us.

Our rates of pay are competitive, and our staff benefits are extensive and include free uniform, free meal, and a free staff minibus service from both the Burgess Hill and Haywards Heath areas.

Benefits

Our rates of pay are competitive, and our staff benefits are extensive and include free uniform, free meal, and a free staff minibus service from both the Burgess Hill and Haywards Heath areas.

• Competitive remuneration
• Job security - Augustinian Care have been caring for the elderly for over 150 years
• Annual pay reviews
• Free uniform provided - For all care and ancillary positions
• Free staff transport - Mini bus pickups on specified routes
• Free on site secure parking
• DBS checks - Company funded checks
• Free meal - One free meal provided when on duty (hot for day shifts and Sandwiches on nights)
• Life Cover - based on a multiple of the last 12 months earnings at date of death
• Employee Assistance Programme including free, confidential, access to advice line and counselling
• Access to Blue Light Card – extensive range of discounts on many high street & online brands/shops
• Cycle to work scheme
• Employee Referral Scheme - with generous rewards (T&C's apply)
• Long service awards - Financial recognition of long service and commitment
• Paid sick leave (T&C's apply)
• Some other staff benefits include: Staff massage chair, Company Summer Fete and Christmas Party, staff prize draws, various staff well-being talks

The Role

We’re looking for a friendly, proactive, and versatile individual to join our Kitchen and Hospitality team. This varied role covers Front of House, the bar, shop, concierge and kitchen support, helping us deliver an exceptional experience for residents and guests. You will be responsible for assisting with the day-to-day operations of the catering function wherever needed within St George’s Park.

Whilst this is a multi-site position, all working locations are on one site covering different kitchens within our site including our Retirement Village, Care Homes, and Assisted Living Development.

What you’ll do:

• Welcome and serve customers in a warm, professional manner across our dining, bar and shop areas.
• Set up, serve and clear tables, manage reservations, and support special functions.
• Prepare and serve drinks, restock the bar, handle cash and maintain accurate till records.
• Assist residents with purchases in the shop, restock shelves, handle deliveries and prepare simple bakery/breakfast items.
• Provide concierge-style assistance, including delivering refreshments and responding to resident emergencies if required.
• Help in the kitchen with basic food prep, serving meals, washing up, cleaning and safe food storage.
• Maintain high standards of hygiene, cleanliness and compliance with health & safety, COSHH and licensing regulations.
• Work collaboratively across all catering departments and support new staff as required.

Working hours:

40 hours per week (4 x 10 hour shifts)

Shifts are rostered and will include alternate weekend working. The successful candidate will therefore need to have the flexibility to work any day of the week.

Requirements

• At least 1 years' experience of working within a catering industry is essential.
• Food Hygiene Certificate Level 2 is desirable, or be prepared to study for this.
• It is not essential to have experience within a Care/ Care Home setting but would be desirable in understanding the different needs of our residents.
• All posts are subject to a clear enhanced criminal record check and satisfactory references.
• Proof of x2 Covid-19 vaccinations
• This role does not meet the requirements of Sponsorship - you must have current valid right to work in the UK.

The Person

The successful candidate will:

• Have a flexible approach to working hours
• Have strong interpersonal and communication skills.
• Display a positive and flexible aptitude to team working.
• Have strong attention to detail and demonstrate a willingness and ethusiasm for training and development.
• Be able to work efficiently and work well under pressure.