Kings Lynn - Assistant Store Manager

JD Sports Fashion; King's Lynn; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Store Manager who thrives in a fast-paced retail environment. This role involves leading a motivated team to achieve sales and KPI targets while delivering exceptional customer service. The ideal candidate will possess strong leadership and communication skills, with a proven track record in retail management. Join a company that values its employees and offers numerous benefits, including discounts, bonuses, and professional development opportunities. If you're passionate about retail and eager to make a positive impact, this opportunity is perfect for you.

Benefits

Quarterly discretionary bonuses

30% store and online discount

Access to health and well-being services

Health cash plans

Internal development courses

Apprenticeships and accredited qualifications

Company Sick Pay

Discounted gym memberships

Life assurance

Incremental holiday allowance

Qualifications

• Experience in a supervisory role in retail or customer service.
• Ability to analyze sales data and make informed decisions.

Responsibilities

• Support store operations to meet sales and KPI targets.
• Recruit, train, and develop a motivated team.
• Analyze sales data to identify opportunities.

Skills

Leadership

Communication Skills

Sales Analysis

Team Development

Customer Service

KPI Achievement

Education

High School Diploma

Retail Management Experience

Job description

Join to apply for the Kings Lynn - Assistant Store Manager role at JD Sports Fashion.

4 days ago Be among the first 25 applicants.

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors, and Gyms with colleagues working across various retail fascias worldwide.

JD Sports Fashion Plc was listed on the London Stock Exchange in 1996, has been a FTSE100 company since 2019, and continues to expand in the UK and internationally.

Our goal is to be the leading global omnichannel retailer in the sports and outdoor industry. To achieve this, we seek individuals who are committed to our strategic goals of being people-led, innovative, and customer-focused, providing operational excellence and exploring new growth areas.

Role Overview

We are looking for a skilled Assistant Manager with strong leadership and communication skills to guide their team towards achieving sales and KPI targets while delivering exceptional service.

Responsibilities

• Support the Store Manager in managing all store operations to meet or exceed sales and KPI targets, setting sales goals, tracking performance, and evolving processes for continuous growth.
• Create a positive team culture through recruiting, training, and developing staff, building a motivated, high-performing team.
• Analyze sales data and financial reports to make informed decisions alongside the Store Manager, identifying operational and commercial opportunities.
• Act as the point of contact in the manager's absence.
• Provide excellent customer service, addressing inquiries and resolving complaints professionally.
• Assist in daily operations, including opening and closing procedures.
• Support cash management tasks, such as processing transactions and reconciling tills.
• Participate in hiring, onboarding, and training new employees.
• Provide feedback and coaching to improve colleague performance.
• Support the Store Manager in managing staff schedules to ensure proper coverage and productivity.

Role Objectives and KPIs

• Contribute to achieving or exceeding the store's monthly sales targets.
• Drive additional KPIs including Units, Conversion, ATV, UPT.
• Achieve upselling and cross-selling targets.
• Maintain a high Net Promoter Score.
• Ensure stock accuracy during audits.
• Ensure all new colleagues complete mandatory training.
• Maintain employee satisfaction and engagement scores.
• Help keep operational costs within budget.

Skills and Experience

• Previous supervisory or management experience in a fast-paced retail or customer-facing environment.
• Passionate about retail with a good understanding of current trends and competitors.
• Experience in coaching and developing team members.
• Strong communication skills.
• Proven track record of achieving sales and KPI targets.
• Ability to analyze KPI data for commercial decision-making.
• Attention to detail and commercial awareness; visual merchandising experience is advantageous.
• Ability to promote JD Group values to stakeholders.

Benefits

• Quarterly discretionary bonuses.
• 30% store and online discount on a wide range of brands.
• Exclusive deals and discounts via our benefits platform.
• Access to digital health and well-being services.
• Health cash plans.
• Internal development courses and professional growth opportunities.
• Apprenticeships and accredited qualifications (England only).
• Company Sick Pay.
• Discounted gym memberships at JD Gyms.
• Life assurance.
• Colleague networks and support initiatives.
• Volunteer opportunities with the JD Foundation.
• Opportunities to influence positive change.
• Incremental holiday allowance.

We value our colleagues' hard work and offer staff discounts, personal development, and career growth opportunities.

Thank you for your time.

Apply Now

Seniority Level

• Mid-Senior level

Employment Type

• Full-time

Job Function

• Sales and Business Development

Industries

• Retail